# Quackback

> Quackback is an open-source, self-hostable customer feedback platform. Collect feature requests, build a public roadmap, publish changelogs, and let AI agents triage feedback via MCP.

- License: AGPL-3.0 (source-available)
- Self-hostable with Docker or manual install
- Free to use, no user limits
- AI-native: built-in MCP server for agent access
- GitHub: https://github.com/QuackbackIO/quackback

## Documentation

### Getting Started

- [Core Concepts](https://quackback.io/docs/getting-started/concepts): Understand workspaces, boards, posts, statuses, and user roles.
- [Introduction](https://quackback.io/docs/getting-started/introduction): Collect, organize, and act on user feedback with Quackback, the open-source feedback platform you can self-host.
- [Quick Start](https://quackback.io/docs/getting-started/quick-start): Get Quackback running in under 5 minutes with Docker.

### Self Hosting

- [Declarative configuration](https://quackback.io/docs/self-hosting/config-file): Manage workspace settings as code with a config file and lock them from UI edits.
- [Deploy with Docker](https://quackback.io/docs/self-hosting/docker): Deploy Quackback with Docker and Docker Compose.
- [Install without Docker](https://quackback.io/docs/self-hosting/manual): Install Quackback with Bun and a direct PostgreSQL connection.
- [Self-host Quackback](https://quackback.io/docs/self-hosting/overview): Run Quackback on your own infrastructure.
- [Deploy to Railway](https://quackback.io/docs/self-hosting/railway): Deploy Quackback to Railway with one click. No server to manage, automatic SSL, and built-in PostgreSQL and Redis.
- [System Requirements](https://quackback.io/docs/self-hosting/requirements): Hardware and software requirements for self-hosting Quackback.
- [Set up a reverse proxy](https://quackback.io/docs/self-hosting/reverse-proxy): Serve Quackback securely with Nginx, Caddy, or Traefik.
- [Troubleshoot common issues](https://quackback.io/docs/self-hosting/troubleshooting): Fix common issues with self-hosted Quackback deployments.

### Users

- [Manage your account](https://quackback.io/docs/users/account): Update your profile, notification preferences, and privacy settings.
- [Comment on posts](https://quackback.io/docs/users/comments): Discuss feedback with threaded comments and reactions.
- [Manage your notifications](https://quackback.io/docs/users/notifications): Control which updates you receive via email and in-app alerts.
- [Submit feedback](https://quackback.io/docs/users/submitting-feedback): Share ideas, report bugs, and request features through the portal.
- [Vote on feedback](https://quackback.io/docs/users/voting): Vote on ideas to help teams prioritize what to build.

### Admin

- [Use AI-powered features](https://quackback.io/docs/admin/ai-features): Configure and use AI summaries, duplicate detection, and suggestions.
- [Measure feedback with analytics](https://quackback.io/docs/admin/analytics): Track feedback volume, engagement, and response times to make data-driven product decisions.
- [Organize feedback with boards](https://quackback.io/docs/admin/boards): Organize feedback into categories so users know where to post.
- [Customize your portal](https://quackback.io/docs/admin/branding): Add your logo, colors, and fonts so the portal feels like your product.
- [Share updates with changelog](https://quackback.io/docs/admin/changelog): Announce shipped features and link them back to the feedback that inspired them.
- [Import and export data](https://quackback.io/docs/admin/import-export): Bring existing feedback from other tools or export for backups.
- [Triage feedback in the inbox](https://quackback.io/docs/admin/inbox): Filter, triage, and respond to feedback from a single inbox.
- [Moderation](https://quackback.io/docs/admin/moderation): Hold incoming posts and comments for review, and control who can interact anonymously.
- [Configure admin notifications](https://quackback.io/docs/admin/notifications): Control which feedback events trigger alerts for your team.
- [Control portal access and sign-in](https://quackback.io/docs/admin/portal-auth): Choose who can view your portal and how they sign in.
- [Customize the portal home](https://quackback.io/docs/admin/portal): Greet visitors with a customizable welcome card above the post list.
- [Manage privacy and data handling](https://quackback.io/docs/admin/privacy): Control how Quackback stores, encrypts, and processes user data.
- [Build a public roadmap](https://quackback.io/docs/admin/roadmap): Show users what's planned, in progress, and complete.
- [Understand roles and permissions](https://quackback.io/docs/admin/roles-permissions): Control who can do what with three distinct account types.
- [Search across feedback](https://quackback.io/docs/admin/search): Find posts quickly using full-text search and filters.
- [Configure team security](https://quackback.io/docs/admin/security): Set team sign-in methods, require 2FA, and review the audit log.
- [Group users with segments](https://quackback.io/docs/admin/segments): Create user segments to filter feedback, scope boards, and gate portal access.
- [Track progress with statuses](https://quackback.io/docs/admin/statuses): Define workflow stages so users can track their feedback.
- [Triage AI suggestions](https://quackback.io/docs/admin/suggestions): Review duplicate detection, vote suggestions, and AI-generated posts.
- [Categorize posts with tags](https://quackback.io/docs/admin/tags): Label posts across boards for filtering and organization.
- [Manage your team](https://quackback.io/docs/admin/team): Invite teammates and assign roles to manage feedback together.
- [Manage portal users](https://quackback.io/docs/admin/users): See who's giving feedback and spot your most engaged users.

### Auth

- [Set up magic-link sign-in](https://quackback.io/docs/auth/magic-link): Let users sign in with a one-click link emailed to them, no password required.
- [Set up OAuth providers](https://quackback.io/docs/auth/oauth): Let users sign in with GitHub, Google, and 8 more social providers.
- [Authentication](https://quackback.io/docs/auth/overview): Understand Quackback's sign-in methods for portal users and team members.
- [Set up single sign-on](https://quackback.io/docs/auth/sso): Connect an OIDC provider, verify your domains, and require SSO for your team.

### Integrations

- [Asana](https://quackback.io/docs/integrations/asana): Create Asana tasks from feedback and keep status in sync.
- [Azure DevOps](https://quackback.io/docs/integrations/azure-devops): Create and link Azure DevOps work items from feedback posts.
- [ClickUp](https://quackback.io/docs/integrations/clickup): Turn feedback into ClickUp tasks and track progress.
- [Discord](https://quackback.io/docs/integrations/discord): Get feedback notifications in your Discord server.
- [Email Notifications](https://quackback.io/docs/integrations/email): Notify users and teams by email when feedback is submitted, statuses change, or comments are posted. Configure SMTP or Resend.
- [Freshdesk](https://quackback.io/docs/integrations/freshdesk): Enrich feedback with support ticket data from Freshdesk.
- [GitHub](https://quackback.io/docs/integrations/github): Create GitHub issues from feedback and sync status updates.
- [GitLab](https://quackback.io/docs/integrations/gitlab): Create issues in GitLab from feedback and sync statuses.
- [HubSpot](https://quackback.io/docs/integrations/hubspot): Enrich feedback with HubSpot contact data and deal value.
- [Intercom](https://quackback.io/docs/integrations/intercom): Push feedback from Intercom conversations and sync customer data.
- [Jira](https://quackback.io/docs/integrations/jira): Create and sync Jira issues from feedback posts.
- [Linear](https://quackback.io/docs/integrations/linear): Create Linear issues from feedback and keep statuses in sync.
- [Make](https://quackback.io/docs/integrations/make): Connect Quackback to Make (formerly Integromat) automation scenarios.
- [Microsoft Teams](https://quackback.io/docs/integrations/microsoft-teams): Post adaptive cards to your Teams channels when events occur.
- [Monday.com](https://quackback.io/docs/integrations/monday): Create items in Monday.com from feedback and sync statuses.
- [n8n](https://quackback.io/docs/integrations/n8n): Connect Quackback to your self-hosted n8n automation workflows.
- [Notion](https://quackback.io/docs/integrations/notion): Create database items in Notion from feedback and sync statuses.
- [ntfy](https://quackback.io/docs/integrations/ntfy): Send push notifications to any device when feedback arrives, statuses change, or comments are posted — using ntfy.sh or your own server.
- [Integrations](https://quackback.io/docs/integrations/overview): Connect Quackback to Slack, webhooks, and other tools.
- [Salesforce](https://quackback.io/docs/integrations/salesforce): Enrich feedback with CRM data and create cases from Salesforce.
- [Set up Segment](https://quackback.io/docs/integrations/segment): Sync user data and segment membership between Segment and Quackback.
- [Shortcut](https://quackback.io/docs/integrations/shortcut): Create Shortcut stories from feedback and sync status changes.
- [Slack](https://quackback.io/docs/integrations/slack): Send feedback from Slack and get alerts when it arrives.
- [Stripe](https://quackback.io/docs/integrations/stripe): Enrich feedback with customer revenue and subscription data.
- [Trello](https://quackback.io/docs/integrations/trello): Create cards in Trello from feedback and sync statuses.
- [Webhooks](https://quackback.io/docs/integrations/webhooks): Send real-time event notifications to any HTTP endpoint.
- [Zapier](https://quackback.io/docs/integrations/zapier): Connect Quackback to 6,000+ apps with Zapier automations.
- [Zendesk](https://quackback.io/docs/integrations/zendesk): Link Zendesk tickets to feedback posts and surface customer context.

### API

- [API Reference](https://quackback.io/docs/api/introduction): Complete reference for the Quackback REST API. Authentication, pagination, and all available endpoints.
- [GET /posts - List posts](https://quackback.io/docs/api/list-posts): Returns a paginated list of posts with optional filtering
- [POST /posts - Create a post](https://quackback.io/docs/api/create-a-post): Create a new feedback post. The post is created on behalf of the authenticated API key holder.
- [GET /posts/{postId} - Get a post](https://quackback.io/docs/api/get-a-post): Get a single post by ID with full details
- [PATCH /posts/{postId} - Update a post](https://quackback.io/docs/api/update-a-post): Update an existing post
- [DELETE /posts/{postId} - Delete a post](https://quackback.io/docs/api/delete-a-post): Delete a post by ID
- [GET /boards - List boards](https://quackback.io/docs/api/list-boards): Returns all boards in the workspace
- [POST /boards - Create a board](https://quackback.io/docs/api/create-a-board): Create a new feedback board
- [GET /boards/{boardId} - Get a board](https://quackback.io/docs/api/get-a-board): Get a single board by ID
- [PATCH /boards/{boardId} - Update a board](https://quackback.io/docs/api/update-a-board): Update an existing board
- [DELETE /boards/{boardId} - Delete a board](https://quackback.io/docs/api/delete-a-board): Delete a board by ID
- [GET /posts/{postId}/comments - List comments on a post](https://quackback.io/docs/api/list-comments-on-a-post): Returns all comments on a post as a threaded tree with nested replies
- [POST /posts/{postId}/comments - Add a comment to a post](https://quackback.io/docs/api/add-a-comment-to-a-post): Create a new comment on a post. The comment is attributed to the authenticated API key holder.
- [GET /comments/{commentId} - Get a comment](https://quackback.io/docs/api/get-a-comment): Get a single comment by ID
- [PATCH /comments/{commentId} - Update a comment](https://quackback.io/docs/api/update-a-comment): Update an existing comment
- [DELETE /comments/{commentId} - Delete a comment](https://quackback.io/docs/api/delete-a-comment): Delete a comment by ID
- [POST /posts/{postId}/vote - Toggle vote on a post](https://quackback.io/docs/api/toggle-vote-on-a-post): Vote or unvote on a post (toggle)
- [POST /posts/{postId}/vote/proxy - Add a proxy vote](https://quackback.io/docs/api/add-a-proxy-vote): Add a vote on behalf of another user (insert-only, never toggles). Requires team role.
- [DELETE /posts/{postId}/vote/proxy - Remove a vote](https://quackback.io/docs/api/remove-a-vote): Remove any vote (proxy, integration, or direct) for a user. Requires team role.
- [GET /tags - List tags](https://quackback.io/docs/api/list-tags): Returns all tags in the workspace
- [POST /tags - Create a tag](https://quackback.io/docs/api/create-a-tag): Create a new tag
- [GET /tags/{tagId} - Get a tag](https://quackback.io/docs/api/get-a-tag): Get a single tag by ID
- [PATCH /tags/{tagId} - Update a tag](https://quackback.io/docs/api/update-a-tag): Update an existing tag
- [DELETE /tags/{tagId} - Delete a tag](https://quackback.io/docs/api/delete-a-tag): Delete a tag by ID
- [GET /statuses - List statuses](https://quackback.io/docs/api/list-statuses): Returns all statuses in the workspace, ordered by category and position
- [POST /statuses - Create a status](https://quackback.io/docs/api/create-a-status): Create a new post status
- [GET /statuses/{statusId} - Get a status](https://quackback.io/docs/api/get-a-status): Get a single status by ID
- [PATCH /statuses/{statusId} - Update a status](https://quackback.io/docs/api/update-a-status): Update an existing status. Note: slug, category, and position cannot be changed via this endpoint.
- [DELETE /statuses/{statusId} - Delete a status](https://quackback.io/docs/api/delete-a-status): Delete a status by ID. Cannot delete the default status or a status with assigned posts.
- [GET /members - List team members](https://quackback.io/docs/api/list-team-members): Returns all team members (admin and member roles) in the workspace
- [GET /members/{principalId} - Get a team member](https://quackback.io/docs/api/get-a-team-member): Get a single team member by ID
- [PATCH /members/{principalId} - Update a team member](https://quackback.io/docs/api/update-a-team-member): Update a team member's role. Cannot modify your own role.
- [DELETE /members/{principalId} - Remove a team member](https://quackback.io/docs/api/remove-a-team-member): Remove a team member from the workspace (converts them to a portal user). Cannot remove yourself or the last admin.
- [GET /roadmaps - List roadmaps](https://quackback.io/docs/api/list-roadmaps): Returns all roadmaps in the workspace
- [POST /roadmaps - Create a roadmap](https://quackback.io/docs/api/create-a-roadmap): Create a new roadmap
- [GET /roadmaps/{roadmapId} - Get a roadmap](https://quackback.io/docs/api/get-a-roadmap): Get a single roadmap by ID
- [PATCH /roadmaps/{roadmapId} - Update a roadmap](https://quackback.io/docs/api/update-a-roadmap): Update an existing roadmap
- [DELETE /roadmaps/{roadmapId} - Delete a roadmap](https://quackback.io/docs/api/delete-a-roadmap): Delete a roadmap by ID
- [GET /roadmaps/{roadmapId}/posts - List posts in a roadmap](https://quackback.io/docs/api/list-posts-in-a-roadmap): Returns posts assigned to a roadmap
- [POST /roadmaps/{roadmapId}/posts - Add a post to a roadmap](https://quackback.io/docs/api/add-a-post-to-a-roadmap): Add an existing post to a roadmap
- [DELETE /roadmaps/{roadmapId}/posts/{postId} - Remove a post from a roadmap](https://quackback.io/docs/api/remove-a-post-from-a-roadmap): Remove a post from a roadmap
- [GET /changelog - List changelog entries](https://quackback.io/docs/api/list-changelog-entries): Returns changelog entries with optional filtering by published status
- [POST /changelog - Create a changelog entry](https://quackback.io/docs/api/create-a-changelog-entry): Create a new changelog entry
- [GET /changelog/{entryId} - Get a changelog entry](https://quackback.io/docs/api/get-a-changelog-entry): Get a single changelog entry by ID
- [PATCH /changelog/{entryId} - Update a changelog entry](https://quackback.io/docs/api/update-a-changelog-entry): Update an existing changelog entry
- [DELETE /changelog/{entryId} - Delete a changelog entry](https://quackback.io/docs/api/delete-a-changelog-entry): Delete a changelog entry by ID
- [GET /conversations - List conversations](https://quackback.io/docs/api/list-conversations): Returns a paginated list of support conversations. Requires a team-role API key.
- [GET /conversations/{conversationId} - Get a conversation](https://quackback.io/docs/api/get-a-conversation): Get a single conversation by ID. Requires a team-role API key.
- [GET /conversations/{conversationId}/messages - List messages in a conversation](https://quackback.io/docs/api/list-messages-in-a-conversation): Returns a paginated list of messages in a conversation. Internal agent notes are excluded by default. Requires a team-role API key.

### MCP

- [MCP Server](https://quackback.io/docs/mcp): Connect AI agents to your feedback. Quackback's MCP server gives agents full access to search, triage, create, and respond to feedback.
- [MCP Reference](https://quackback.io/docs/mcp/reference): Complete reference for Quackback's MCP tools and resources. Parameters, return values, and examples for all 27 tools and 5 resources.

### Developers

- [Add a new feature](https://quackback.io/docs/developers/adding-features): Build features from database to UI using existing patterns.
- [Architecture](https://quackback.io/docs/developers/architecture): Understand how Quackback's layers fit together.
- [Contribute to Quackback](https://quackback.io/docs/developers/contributing): Submit bug reports, features, and code to the project.
- [Database](https://quackback.io/docs/developers/database): Work with PostgreSQL, Drizzle ORM, and TypeIDs.
- [Server Functions](https://quackback.io/docs/developers/server-functions): Type-safe RPC endpoints. The bridge between your React components and backend logic.
- [Set up local development](https://quackback.io/docs/developers/setup): Get Quackback running locally for development.
- [Write and run tests](https://quackback.io/docs/developers/testing): Write tests that catch bugs. Unit tests with Vitest, E2E tests with Playwright.
- [CLI Reference](https://quackback.io/docs/reference/cli): Command reference for Quackback development and operations
- [Database Schema](https://quackback.io/docs/reference/database-schema): Tables, columns, and relationships in the Quackback database.
- [Environment Variables](https://quackback.io/docs/reference/environment-variables): Complete reference for all Quackback configuration options.

### Documentation

- [Untitled](https://quackback.io/docs/CLAUDE)

## Integrations

- [Slack Integration](https://quackback.io/integrations/slack): Get feedback notifications in Slack
- [Discord Integration](https://quackback.io/integrations/discord): Sync feedback updates to Discord
- [Microsoft Teams Integration](https://quackback.io/integrations/microsoft-teams): Bring feedback into Microsoft Teams
- [Email Integration](https://quackback.io/integrations/email): Email notifications for feedback activity
- [ntfy Integration](https://quackback.io/integrations/ntfy): Push notifications for feedback, on any device
- [Linear Integration](https://quackback.io/integrations/linear): Create Linear issues from feedback
- [Jira Integration](https://quackback.io/integrations/jira): Link feedback to Jira issues
- [GitHub Integration](https://quackback.io/integrations/github): Sync feedback with GitHub Issues
- [GitLab Integration](https://quackback.io/integrations/gitlab): Connect feedback to GitLab Issues
- [Asana Integration](https://quackback.io/integrations/asana): Turn feedback into Asana tasks
- [ClickUp Integration](https://quackback.io/integrations/clickup): Create ClickUp tasks from feedback
- [Shortcut Integration](https://quackback.io/integrations/shortcut): Link feedback to Shortcut stories
- [Notion Integration](https://quackback.io/integrations/notion): Send feedback to Notion databases
- [Trello Integration](https://quackback.io/integrations/trello): Add feedback to Trello boards
- [Intercom Integration](https://quackback.io/integrations/intercom): Capture feedback from Intercom conversations
- [Zendesk Integration](https://quackback.io/integrations/zendesk): Bridge Zendesk tickets and feedback
- [HubSpot Integration](https://quackback.io/integrations/hubspot): Enrich HubSpot contacts with feedback data
- [Salesforce Integration](https://quackback.io/integrations/salesforce): Connect feedback to Salesforce records
- [Webhooks Integration](https://quackback.io/integrations/webhooks): Build custom integrations with webhooks
- [Zapier Integration](https://quackback.io/integrations/zapier): Automate feedback workflows with Zapier
- [Make Integration](https://quackback.io/integrations/make): Build visual automations with Make
- [REST API Integration](https://quackback.io/integrations/api): Full programmatic access to your feedback data
- [MCP Server Integration](https://quackback.io/integrations/mcp): Bring customer feedback into your AI-assisted workflows

## Comparisons

- [Quackback vs Canny](https://quackback.io/compare/quackback-vs-canny): Compare Quackback and Canny for customer feedback management.
- [Quackback vs UserVoice](https://quackback.io/compare/quackback-vs-uservoice): Compare Quackback and UserVoice for feedback management.
- [Quackback vs Fider](https://quackback.io/compare/quackback-vs-fider): Compare Quackback and Fider, two open source feedback tools.
- [Quackback vs Productboard](https://quackback.io/compare/quackback-vs-productboard): Compare Quackback and Productboard for product feedback.
- [Quackback vs Nolt](https://quackback.io/compare/quackback-vs-nolt): Compare Quackback and Nolt for user feedback management.
- [Quackback vs Featurebase](https://quackback.io/compare/quackback-vs-featurebase): Compare Quackback and Featurebase for feedback management.
- [Quackback vs Upvoty](https://quackback.io/compare/quackback-vs-upvoty): Compare Quackback and Upvoty for feature voting.
- [Quackback vs Sleekplan](https://quackback.io/compare/quackback-vs-sleekplan): Compare Quackback and Sleekplan for feedback collection.
- [Quackback vs Aha!](https://quackback.io/compare/quackback-vs-aha): Compare Quackback and Aha! for feedback and roadmapping.
- [Quackback vs Pendo](https://quackback.io/compare/quackback-vs-pendo): Compare Quackback and Pendo for user feedback.

## Use Cases

- [Feature Request Tracking](https://quackback.io/use-cases/feature-requests): Collect, track, and prioritize every feature request in one place
- [Idea Management](https://quackback.io/use-cases/idea-management): Capture, organize, and prioritize ideas from users and stakeholders
- [In-App Feedback](https://quackback.io/use-cases/in-app-feedback): Collect feedback where users experience your product
- [Bug Tracking](https://quackback.io/use-cases/bug-tracking): Capture bug reports from users and sync them to your issue tracker
- [Feedback Management](https://quackback.io/use-cases/feedback-management): One system to collect, prioritize, and act on customer feedback
- [Product Feedback](https://quackback.io/use-cases/product-management): The feedback and prioritization layer of your product management stack
- [Voice of the Customer](https://quackback.io/use-cases/voice-of-customer): Collect, analyze, and act on customer feedback across every channel
- [Feedback Analysis](https://quackback.io/use-cases/feedback-analysis): AI sentiment analysis, duplicate detection, and demand signals from voting
- [Innovation Management](https://quackback.io/use-cases/innovation-management): Capture ideas from users and stakeholders, evaluate with voting, and ship

## Blog

- [The State of Product Feedback 2026](https://quackback.io/blog/state-of-product-feedback-2026): A data-backed report on how product teams collect, prioritize, and act on customer feedback in 2026. Verified stats from Gartner, McKinsey, Bain, Pendo and more.
- [How to Migrate from Featurebase: A Step-by-Step Guide (2026)](https://quackback.io/blog/migrate-from-featurebase): A practical guide to migrating from Featurebase. What to export, how to map posts, votes, and statuses, and how to rebuild your roadmap and changelog.
- [Featurebase vs Productboard: Which Is Right for You? (2026)](https://quackback.io/blog/featurebase-vs-productboard): A neutral comparison of Featurebase and Productboard in 2026. Features, pricing, pros and cons, and when an open-source alternative like Quackback fits better.
- [How to Sync Customer Feedback to Linear, Jira, and GitHub (Two-Way) in 2026](https://quackback.io/blog/sync-feedback-to-issue-tracker): Connect your feedback board to Linear, Jira, GitHub, and more with genuine two-way sync. Carry vote counts and user context, and auto-notify requesters on ship.
- [Feature Voting: How to Let Users Prioritize Without a Popularity Contest](https://quackback.io/blog/feature-voting): Feature voting turns user requests into ranked demand data. Learn single vs weighted voting, how to stop gaming and vote fragmentation, and how to act on votes.
- [How to Migrate from Productboard: A Step-by-Step Guide (2026)](https://quackback.io/blog/migrate-from-productboard): A step-by-step guide to migrating from Productboard. What to export, how to map insights and features to a board and roadmap, and how to time the switch.
- [Canny vs Featurebase: Which Feedback Tool Is Right for You?](https://quackback.io/blog/canny-vs-featurebase): A neutral comparison of Canny and Featurebase in 2026. Features, pricing, pros and cons, and when to consider an open-source alternative like Quackback.
- [How to Prioritize Feature Requests: A Practical Framework (2026)](https://quackback.io/blog/how-to-prioritize-feature-requests): Learn how to prioritize feature requests with a repeatable framework: gather signal, score with RICE or MoSCoW, weight by customer value, and build a roadmap.
- [How to Migrate from UserVoice: Export, Import, and Cut Your Bill](https://quackback.io/blog/migrate-from-uservoice): A practical guide to migrating from UserVoice. What you can export, how to map ideas and supporters, how to preserve SSO, and how to time your contract.
- [Feedback Boards: What They Are and How to Run One Users Actually Use](https://quackback.io/blog/feedback-boards): A feedback board collects, ranks, and tracks user ideas in one visible space. Learn public vs private boards, structure, moderation, and how to keep one alive.
- [Customer Engagement Tools for Product Teams (Not Marketing)](https://quackback.io/blog/customer-engagement-tools): Most customer engagement tool lists target marketers. Here is the stack product teams actually need — widgets, feedback, changelogs, onboarding, and voting.
- [Customer Feedback Analysis: 5 Methods That Go Beyond Spreadsheets](https://quackback.io/blog/customer-feedback-analysis): Five customer feedback analysis methods ranked by effort vs insight. From spreadsheets to manual tagging, clustering, AI triage, and MCP agents.
- [Customer Insights Tools: A Framework for Picking the Right One](https://quackback.io/blog/customer-insights-tools): Most customer insights tool roundups are one giant list. Here is a framework to pick by insight type: qualitative feedback, research, behavioral, or VoC.
- [Feedback Management: From Scattered Inputs to Clear Priorities](https://quackback.io/blog/feedback-management): Feedback management is not a tool category. It is an operational workflow with four stages that turn scattered inputs into clear, shippable priorities.
- [The Customer Satisfaction Metrics That Actually Matter (Ranked by Stage)](https://quackback.io/blog/customer-satisfaction-metrics): 12 customer satisfaction metrics that matter — and which to track at each company stage. Opinionated guide with formulas, benchmarks, and what to stop.
- [Product-Led Marketing: Your Changelog, Roadmap, and Widget Are Distribution Channels](https://quackback.io/blog/product-led-marketing): Your public changelog, roadmap, and feedback widget are distribution channels your product already owns. Here is how to use them as PLM surfaces.
- [6 Best Zendesk Alternatives for Customer Support in 2026](https://quackback.io/blog/best-zendesk-alternatives): Zendesk too expensive or too complex? Compare Freshdesk, Help Scout, Intercom, Front, Zoho Desk, and HubSpot Service Hub on pricing, features, and fit.
- [Feature Request Tracking: The Complete Guide for Product Teams](https://quackback.io/blog/feature-request-tracking): A practical guide to feature request tracking. Components, frameworks, workflows, and how to turn scattered requests into a prioritized roadmap.
- [How to Connect Your Feedback Tool to Claude and Cursor via MCP](https://quackback.io/blog/connect-feedback-tool-to-ai-via-mcp): Step-by-step guide to connecting Quackback, Canny, or Productboard to AI assistants via MCP. Set up in under two minutes with Claude Code, Cursor, Claude Desktop, or VS Code.
- [Enterprise Feedback Management: What Large Teams Need](https://quackback.io/blog/enterprise-feedback-management): Enterprise feedback management requires SSO, audit trails, multi-product support, and data residency. Here is what to look for and how the landscape compares.
- [Best MCP Servers for Product Managers in 2026](https://quackback.io/blog/mcp-servers-for-product-managers): The best MCP servers for product managers in 2026. Connect your feedback tool, project tracker, analytics, and chat to AI agents like Claude and Cursor.
- [Feature Request Tracking in Excel (and When to Upgrade)](https://quackback.io/blog/feature-request-tracking-spreadsheet): A spreadsheet is a fine starting point for tracking feature requests. Here is a template that works, and how to tell when you have outgrown it.
- [Customer Feedback Form Template: Free Templates for SaaS Teams (2026)](https://quackback.io/blog/feedback-form-template): Most feedback forms ask too many questions and get abandoned. Here are four templates optimized for completion rates, plus guidance on field selection, form length, and distribution.
- [Product Manager Interview Questions (With Strong Answers)](https://quackback.io/blog/product-manager-interview-questions): 16 PM interview questions by category — product sense, analytical, execution, behavioral, and estimation — with proven frameworks for answering each one.
- [Best Customer Experience Software in 2026: 10 Tools Compared](https://quackback.io/blog/customer-experience-software): CX software is a broad category spanning feedback, analytics, support, and surveys. Here are 10 tools compared by what they actually do, what they cost, and who they are for.
- [How to Improve Survey Response Rates: 9 Tactics That Work (2026)](https://quackback.io/blog/improve-survey-response-rates): Most surveys get a 15–25% response rate. Nine evidence-based tactics — from cutting length to choosing the right channel — consistently move that number up.
- [North Star Metric: How to Find and Track Yours in 6 Steps](https://quackback.io/blog/north-star-metric): A North Star Metric is the single number that captures the core value your product delivers. Learn how to find yours and build input metrics around it.
- [What Is an MCP Server? A Guide for Product Teams](https://quackback.io/blog/what-is-an-mcp-server): MCP servers connect AI agents to your tools. Learn what they are, how they work, and why product teams use them to automate feedback, roadmaps, and sprint planning.
- [Customer Effort Score (CES): What It Is and How to Measure It](https://quackback.io/blog/customer-effort-score): Customers do not reward you for exceeding expectations. They punish you for making things hard. Here is how to measure effort with CES and reduce it.
- [Go-to-Market Strategy Template for SaaS Teams (2026)](https://quackback.io/blog/go-to-market-strategy-template): A GTM strategy answers three questions: who is this for, why should they care, and how will they find out. Here is a practical template you can fill out today.
- [How to Build a Self-Service Help Center for Your SaaS (2026)](https://quackback.io/blog/self-service-help-center): A self-service help center deflects support tickets and helps users solve problems on their own. Here is how to build one that people actually use.
- [The Kano Model Explained: Prioritize Features by Customer Delight](https://quackback.io/blog/kano-model): The Kano Model reveals that not all features contribute equally to satisfaction. Here is how to use it to separate must-haves from delighters and avoid building features nobody cares about.
- [Product Launch Checklist for SaaS Teams (2026 Template)](https://quackback.io/blog/product-launch-checklist): A complete SaaS product launch checklist for before, during, and after launch, organized by team and timeline. Copy it and adapt it to your workflow.
- [Anonymous Feedback: Why It Gets More Honest Responses (and How to Set It Up)](https://quackback.io/blog/anonymous-feedback): Anonymous feedback surfaces honest insights people will not share with their name attached. Learn when to use it, when to avoid it, and how to set it up.
- [Monday.com Pricing in 2026: Plans, Seat Buckets, and Cheaper Alternatives](https://quackback.io/blog/monday-pricing): Monday.com charges by seat buckets, not individual users. Here is what each plan actually costs, where the hidden fees are, and which alternatives offer better value.
- [User Story Examples for Product Teams (15 Templates You Can Copy)](https://quackback.io/blog/user-story-examples): Most user stories are written backward — starting with the solution instead of the user's problem. Here are 15 examples across common SaaS categories, plus a framework for writing your own.
- [Acceptance Criteria: How to Write Them Well (With Examples)](https://quackback.io/blog/acceptance-criteria): Vague acceptance criteria are the top cause of scope creep and rework. Here is how to write criteria that are testable, specific, and grounded in real user needs.
- [Product Development Process: A 7-Stage Guide for Teams](https://quackback.io/blog/product-development-process): A practical guide to the seven stages of product development. What happens at each stage, who is involved, and where most teams go wrong.
- [Amplitude Pricing in 2026: Plans, MTU Costs, and Cheaper Alternatives](https://quackback.io/blog/amplitude-pricing): Amplitude bills by monthly tracked users and events. Here is what each plan costs, how the billing model works, and where open-source alternatives save you money.
- [Customer Retention Strategies That Actually Work (With Real Examples)](https://quackback.io/blog/customer-retention-strategies): Acquiring a customer costs 5-25x more than keeping one. Here are the retention strategies that produced measurable results, backed by data and real company examples.
- [How to Migrate from Canny: A Step-by-Step Guide (2026)](https://quackback.io/blog/migrate-from-canny): A practical guide to migrating from Canny to another feedback tool. What to export, how to map your data, and how to communicate the switch to your users.
- [Freshdesk Pricing in 2026: Plans, Agent Costs, and Alternatives](https://quackback.io/blog/freshdesk-pricing): What Freshdesk costs in 2026: every paid plan, per-agent fees, hidden Freddy AI add-ons, and the cheaper alternatives worth comparing before you upgrade.
- [HubSpot Pricing in 2026: Plans, Hidden Costs, and Cheaper Alternatives](https://quackback.io/blog/hubspot-pricing): HubSpot spans five hubs with different billing models. Here is what each plan actually costs, where the hidden fees are, and when cheaper alternatives make more sense.
- [How to Collect Customer Feedback in Slack (Without Losing It)](https://quackback.io/blog/collect-feedback-in-slack): Feedback shared in Slack has a half-life of four hours. Here is how to capture it before it disappears into the scroll.
- [ClickUp Pricing in 2026: Plans, Per-User Costs, and the AI Add-On](https://quackback.io/blog/clickup-pricing): ClickUp's pricing plans in 2026. Workspace plans from free to enterprise, Brain AI add-ons, and what it costs to run ClickUp at scale.
- [Continuous Discovery: Talk to Users Every Week (Guide)](https://quackback.io/blog/continuous-discovery-habits): A practical guide to continuous discovery. How product teams build the habit of weekly user contact, opportunity mapping, and feedback-driven prioritization.
- [Customer Experience Management: How Feedback Drives Better CX](https://quackback.io/blog/customer-experience-management): A practical guide to customer experience management. How to use feedback boards, VoC programs, and closed-loop processes to improve CX across every touchpoint.
- [Digital Suggestion Box: Why Modern Teams Use Feedback Boards Instead](https://quackback.io/blog/digital-suggestion-box): The digital suggestion box has evolved. Learn why product teams are replacing traditional suggestion boxes with feedback boards, voting, and public roadmaps.
- [Hotjar Pricing in 2026: Plans, Session Limits, and the Contentsquare Merger](https://quackback.io/blog/hotjar-pricing): Hotjar's pricing in 2026 after the Contentsquare merger. Session-based plans for heatmaps, recordings, and surveys across three product lines.
- [Keep a Changelog: The Definitive Guide for Product Teams](https://quackback.io/blog/keep-a-changelog): How to write and maintain a changelog your users will actually read. Covers the Keep a Changelog standard, changelog formats, best practices, and tools.
- [Linear Pricing in 2026: Plans, Per-User Costs, and Feature Limits](https://quackback.io/blog/linear-pricing): Linear's pricing plans in 2026. Free tier limits, per-user costs on paid plans, and what you get at each tier for project tracking and issue management.
- [Product Requirements Document Template (Free PRD Template)](https://quackback.io/blog/product-requirements-document-template): A free PRD template with sections, examples, and best practices. Learn what to include in a product requirements document and when to write one.
- [Product Strategy: How to Build One That Connects Vision to Execution](https://quackback.io/blog/product-strategy-guide): A practical guide to product strategy. How to define your product vision, set goals, prioritize with user feedback, and align your team around what to build.
- [ServiceNow Pricing 2026: Module Costs and True TCO](https://quackback.io/blog/servicenow-pricing): ServiceNow's pricing in 2026. Per-user module costs, license tiers, AI add-ons, and the true total cost of ownership including implementation.
- [MCP Server for Feedback Management: A Practical Guide (2026)](https://quackback.io/blog/mcp-server-feedback-management): How MCP servers let AI agents search, triage, and manage customer feedback. A practical guide to setup and use with Quackback's open-source MCP server.
- [AI Customer Feedback Analysis in 2026](https://quackback.io/blog/ai-customer-feedback-analysis): How AI is transforming customer feedback analysis. Sentiment analysis, duplicate detection, topic clustering, and AI agents for feedback management.
- [Canny vs UserVoice: Which Feedback Tool Is Right for You?](https://quackback.io/blog/canny-vs-uservoice): A neutral comparison of Canny and UserVoice in 2026. Features, pricing, target audience, and when to consider an open-source, self-hosted alternative.
- [Canny vs Productboard: Which Feedback Tool Is Right for You?](https://quackback.io/blog/canny-vs-productboard): A neutral comparison of Canny and Productboard in 2026. Features, pricing, pros and cons, and when to consider an open-source alternative like Quackback.
- [Feedback Tool Pricing Comparison 2026: Full Breakdown](https://quackback.io/blog/feedback-tool-pricing-comparison): A side-by-side pricing comparison of the top customer feedback tools in 2026. Plans, billing models, hidden costs, and the cheapest options for every team size.
- [7 Best Productboard Alternatives in 2026](https://quackback.io/blog/best-productboard-alternatives): Looking for a Productboard alternative? Compare 7 product management and feedback tools with simpler pricing, open-source options, and focused feature sets.
- [7 Best UserVoice Alternatives in 2026: Honest Comparison](https://quackback.io/blog/best-uservoice-alternatives): Looking for a UserVoice alternative? Compare 7 feedback tools that cost less, deploy faster, and don't require enterprise contracts. Honest pros and cons.
- [7 Best Canny Alternatives in 2026](https://quackback.io/blog/best-canny-alternatives): Looking for a Canny alternative? Compare 7 feedback tools with better pricing, open-source options, and features Canny lacks. Honest pros and cons for each.
- [Productboard Pricing 2026: Plans, Costs & Alternatives](https://quackback.io/blog/productboard-pricing): Productboard pricing in 2026. The Spark plan, credit-based AI, per-maker costs, and cheaper alternatives for product teams on a budget.
- [UserVoice Pricing in 2026: Plans, Costs, and Alternatives](https://quackback.io/blog/uservoice-pricing): A detailed breakdown of UserVoice pricing in 2026. Enterprise plans starting at $16,000/year, annual commitments, and cheaper alternatives for smaller teams.
- [Canny Pricing 2026: Plans, Costs & Free Alternatives](https://quackback.io/blog/canny-pricing): Canny's pricing plans in 2026: tiered tracked-user costs, plan limits, hidden fees at scale, and free, open-source alternatives for teams on a budget.
- [Best Changelog Tools and Software in 2026 (7 Compared)](https://quackback.io/blog/best-changelog-tools): Compare the 7 best changelog and release notes tools in 2026 on features, pricing, and trade-offs. Announce product updates and notify the users who asked.
- [Best Customer Feedback Tools in 2026: 8 Compared](https://quackback.io/blog/best-customer-feedback-tools-2026): Compare the 8 best customer feedback and feature request tools in 2026. Pricing, self-hosting, open source, AI, and MCP capabilities, side by side.
- [Best Public Roadmap Tools in 2026 (Free and Paid, Ranked)](https://quackback.io/blog/best-public-roadmap-tools): Compare the best public roadmap tools for sharing your product direction with customers. Kanban boards, linked feedback, and custom statuses.
- [Best Feature Voting Tools in 2026: 7 Ranked & Compared](https://quackback.io/blog/best-feature-voting-tools): Compare the 7 best feature voting and upvote tools in 2026, ranked on voting depth, pricing, and AI deduplication. Find the right board to surface real demand.
- [7 Best Feature Request Tools in 2026 (Free & Paid)](https://quackback.io/blog/best-feature-request-tools): Comparing the 7 best feature request tracking tools in 2026. Collect, organize, and prioritize user feature requests with voting, roadmaps, AI triage, and an MCP server.
- [7 Best Beamer Alternatives for Changelogs and Product Updates in 2026](https://quackback.io/blog/best-beamer-alternatives): Looking for a Beamer alternative? Compare 7 changelog and product update tools with feedback features, open-source options, and better pricing.
- [7 Best Upvoty Alternatives in 2026 (Free & Open Source)](https://quackback.io/blog/best-upvoty-alternatives): Compare 7 Upvoty alternatives with more features, AI, and open-source options. Honest pros, cons, and pricing for each tool.
- [Best Self-Hosted Feedback Tools in 2026](https://quackback.io/blog/self-hosted-feedback-tools): A guide to self-hosted customer feedback tools. Compare deployment options, data ownership, and costs for teams that want to own their feedback infrastructure.
- [Best Open Source Feedback Tools in 2026](https://quackback.io/blog/open-source-feedback-tools): The best open source feedback tools in 2026 compared. Features, deployment, and trade-offs for Quackback, Fider, LogChimp, Astuto, and ClearFlask.
- [Aha Pricing in 2026: Plans, Per-User Costs, and Alternatives](https://quackback.io/blog/aha-pricing): Aha pricing breakdown in 2026. Aha Roadmaps and Aha Ideas plans, per-user costs, bundled pricing, and simpler alternatives for product teams.
- [Best Product Management Tools in 2026](https://quackback.io/blog/product-management-tools): A guide to the best product management tools in 2026. From feedback collection to roadmapping to analytics — tools for every stage of the product lifecycle.
- [RICE Framework Explained: How to Prioritize Features](https://quackback.io/blog/rice-framework-explained): A complete guide to the RICE scoring framework. Learn how to score Reach, Impact, Confidence, and Effort to prioritize your product backlog objectively.
- [Jira Product Discovery Pricing 2026: Plans and Alternatives](https://quackback.io/blog/jira-product-discovery-pricing): Jira Product Discovery pricing breakdown in 2026. Free tier, per-user costs, total cost with Jira Software, and standalone alternatives.
- [NPS Survey Template: Questions and Examples](https://quackback.io/blog/nps-survey-template): Free NPS survey templates with example questions, follow-up prompts, and distribution strategies. Calculate your score with our free NPS calculator.
- [How to Ask for Customer Feedback (With Templates)](https://quackback.io/blog/how-to-ask-for-customer-feedback): Templates and strategies for asking customers for feedback. When to ask, how to phrase requests, and which channels work best for different types.
- [7 Best Pendo Alternatives for Feedback and Roadmaps in 2026](https://quackback.io/blog/best-pendo-alternatives): Looking for a Pendo alternative? Compare 7 feedback and roadmap tools with transparent pricing, focused feature sets, and open-source options.
- [Introducing Quackback: open-source feedback with AI agents](https://quackback.io/blog/welcome): Quackback is an open-source feedback platform with AI agent access built in. Self-host it free or use Quackback Cloud. Voting, roadmaps, changelogs, MCP.
- [Intercom Pricing in 2026: Plans, Seat Costs, and the Fin AI Add-On](https://quackback.io/blog/intercom-pricing): Intercom pricing breakdown for 2026: per-seat plan costs, Fin AI agent per-resolution pricing, add-ons, and when a separate feedback tool makes more sense.
- [The Customer Feedback Loop: How to Close It and Why It Matters](https://quackback.io/blog/customer-feedback-loop): How to build and close customer feedback loops. Collect, analyze, act, and communicate — four stages that turn user input into product improvement.
- [Pendo Pricing in 2026: Plans, Costs, and Alternatives](https://quackback.io/blog/pendo-pricing): Pendo pricing plans in 2026. MAU-based pricing, plan limits, hidden costs at scale, and focused alternatives for teams that mainly need feedback features.
- [User Feedback: The Complete Guide for Product Teams](https://quackback.io/blog/user-feedback-guide): Everything product teams need to know about user feedback. Types, collection methods, analysis frameworks, and how to build a feedback-driven product culture.
- [Zendesk Pricing in 2026: Plans, Per-Agent Costs, and What to Watch](https://quackback.io/blog/zendesk-pricing): Zendesk pricing breakdown in 2026. Suite plans, per-agent costs, add-on expenses, and when a separate feedback tool makes more sense.
- [How to Collect Customer Feedback: 8 Methods That Work](https://quackback.io/blog/collect-customer-feedback): A practical guide to collecting customer feedback. Eight proven methods, when to use each, and how to turn feedback into product decisions.
- [AI Survey Analysis: How to Analyze Survey Results With AI](https://quackback.io/blog/ai-survey-analysis): How to use AI to analyze open-ended survey responses at scale. Sentiment analysis, topic clustering, and ready-to-use prompts for ChatGPT and Claude.
- [Marketing Roadmap: Template and 5-Step Framework (2026)](https://quackback.io/blog/marketing-roadmap): A practical guide to building a marketing roadmap. Align campaigns with product launches, track initiatives, and communicate plans across teams.
- [Technology Roadmap: A Complete Guide for Product Teams](https://quackback.io/blog/technology-roadmap): How to create a technology roadmap that aligns engineering with product goals. Includes templates, examples, and a step-by-step process.
- [IT Roadmap: How to Build One That Actually Gets Used](https://quackback.io/blog/it-roadmap-guide): How to build an IT roadmap that gets used. Templates, examples, and a step-by-step process for IT leaders planning infrastructure and security.
- [Best Feedback Widgets for Your Website in 2026](https://quackback.io/blog/feedback-widget-tools): Comparing the best feedback widgets for websites and web apps. Embeddable tools for collecting user feedback without leaving your product.
- [Best Idea Management Software in 2026: 10 Tools Compared](https://quackback.io/blog/idea-management-software): Comparing 10 idea management tools in 2026. Features, pricing, and use cases for collecting, organizing, and prioritizing ideas from customers and teams.
- [How to Announce Product Updates (10 Real Examples, 2026)](https://quackback.io/blog/product-update-announcement): How to announce product updates that users actually read. Ten real examples, a copy-pasteable template, and distribution strategies that work.
- [Free Product Roadmap Template for Google Sheets (2026 Guide)](https://quackback.io/blog/google-sheets-roadmap-template): A free product roadmap template for Google Sheets: the exact columns to use, conditional formatting tips, setup steps, and when to outgrow a spreadsheet.
- [12 Product Roadmap Examples for SaaS Teams (With Analysis)](https://quackback.io/blog/product-roadmap-examples): Real product roadmap examples from SaaS companies. Public roadmaps, internal roadmaps, and different formats analyzed with what makes each effective.
- [Agile Roadmap: How to Build a Flexible Product Roadmap (2026)](https://quackback.io/blog/agile-roadmap): How to build an agile product roadmap that adapts to feedback and changing priorities. Includes a now/next/later template, examples, format types, and common mistakes to avoid.
- [Bug Report Template: 5 Free Templates for Dev Teams](https://quackback.io/blog/bug-report-template): Free bug report templates for QA, development, and customer-reported issues. Includes templates for Jira, GitHub Issues, and general use.
- [Feature Request Template: 4 Free Templates for Product Teams](https://quackback.io/blog/feature-request-template): Free feature request templates for product teams. Simple, detailed, internal, and customer-facing templates with best practices for tracking requests.
- [Prioritization Matrix Template: How to Rank Features by Value and Effort](https://quackback.io/blog/prioritization-matrix-template): Free prioritization matrix templates for product teams. Value vs effort, 2x2 matrix, weighted scoring, and how to use feedback data to score features.
- [Release Notes Template: Free Templates, Examples, and Best Practices](https://quackback.io/blog/release-notes-template): Free release notes templates for product, software, and internal teams. Includes real examples from top SaaS companies and best practices for writing release notes.
- [Free Product Roadmap Templates for 2026 (5 Formats)](https://quackback.io/blog/roadmap-template): Free product roadmap templates in five formats: now/next/later, timeline, theme-based, outcome-based, and kanban. Download and customize for your team.
- [Customer Satisfaction Survey Template: Questions and Examples](https://quackback.io/blog/customer-satisfaction-survey-template): Free customer satisfaction survey templates with CSAT questions, scoring formulas, and distribution strategies. Includes CSAT vs NPS comparison.
- [50 User Interview Questions for Product Teams (With Templates)](https://quackback.io/blog/user-interview-questions): User interview questions organized by category. Opening questions, problem discovery, feature validation, and a structured interview template.
- [Product-Market Fit Survey: Questions, Templates, and the 40% Rule](https://quackback.io/blog/product-market-fit-survey): How to run a product-market fit survey: the Sean Ellis test, the 40% rule, follow-up questions, a copy-paste template, and how to interpret your results.
- [What Is a Product Roadmap? The Complete Guide for Product Teams](https://quackback.io/blog/what-is-a-product-roadmap): What a product roadmap is, why it matters, and how to build one. Includes formats, examples, templates, and common mistakes to avoid.
- [Qualitative vs Quantitative Feedback: What to Collect and When](https://quackback.io/blog/qualitative-vs-quantitative-feedback): The difference between qualitative and quantitative feedback. When to use each type, how to combine them, and tools that handle both.
- [Voice of the Customer (VoC): How to Build a Program](https://quackback.io/blog/voice-of-customer): Build a Voice of the Customer program that drives product decisions. Covers collection methods, analysis frameworks, metrics, and closing the loop.
- [MoSCoW Prioritization: The Method Explained (2026 Guide)](https://quackback.io/blog/moscow-prioritization): Learn the MoSCoW prioritization method: how to sort features into Must, Should, Could, and Won't have to scope sprints, align stakeholders, and plan releases.
- [Value Hypothesis: What It Is and How to Test It](https://quackback.io/blog/value-hypothesis): What a value hypothesis is, how to write one, and how to test it with real user feedback. Includes templates, examples, and common mistakes.

## Features

- [Feedback Boards](https://quackback.io/features/feedback): Collect and organize feature requests with public voting and threaded comments
- [Public Roadmap](https://quackback.io/features/roadmap): Share your product direction with a customizable public roadmap
- [Changelog](https://quackback.io/features/changelog): Announce shipped features with rich formatting and auto-notify voters
- [Embeddable Widget](https://quackback.io/features/widget): Lightweight feedback widget embedded directly in your product
- [Public Voting](https://quackback.io/features/voting): One-click upvoting with trending indicators and vote tracking
- [REST API](https://quackback.io/features/api): Full programmatic access with OpenAPI documentation
- [SSO & Enterprise Auth](https://quackback.io/features/sso): SAML, OIDC, OAuth providers, and role-based access control
- [Import & Export](https://quackback.io/features/import-export): Import from Canny or CSV, export any time, no vendor lock-in
- [AI Agent Integration (MCP)](https://quackback.io/features/mcp): Built-in MCP server for AI agent search, triage, and management
- [Admin Inbox](https://quackback.io/features/inbox): Triage inbox with advanced filtering, keyboard shortcuts, and bulk actions

## Optional

- [Contact](https://quackback.io/contact): Sales and support contact information