GET/conversations/{conversationId}

Get a conversation

Get a single conversation by ID. Requires a team-role API key.

Parameters

Name	In	Type	Description
`conversationId`required	path	`string`	Conversation ID

Conversation details

Field	Type	Description
`id`required	`string`	TypeID - a type-prefixed UUID
`status`required	`"open" \| "pending" \| "closed"`	Current conversation status
`channel`required	`"live_chat" \| "email" \| "web_form"`	Channel the conversation arrived on
`priority`required	`"none" \| "low" \| "medium" \| "high" \| "urgent"`	Agent-set triage priority
`subject`required	`string \| null`	Conversation subject line, null for live-chat threads
`visitorPrincipalId`required	`string`	Principal ID of the visiting user
`visitorEmail`required	`string \| null`	Captured contact email for the visitor, null if not provided
`assignedAgentPrincipalId`required	`string \| null`	Principal ID of the assigned agent, null if unassigned
`lastMessageAt`required	`string`	ISO 8601 timestamp
`resolvedAt`required	`string \| null`	When the conversation was resolved, null while still active
`createdAt`required	`string`	ISO 8601 timestamp

401Unauthorized

404Conversation not found

curl \
  "https://feedback.quackback.io/api/v1/conversations/:conversationId" \
  -H "Authorization: Bearer qb_your_api_key_here"