Help Center

Give your users answers before they ask. The help center is a standalone knowledge base served on its own subdomain (or custom domain) where you can publish articles organized by category.

Get started

• Set up your help center — Enable the feature, configure your subdomain, and choose access control
• Organize with categories — Create categories to group related articles
• Write and publish articles — Author, format, and publish help content

Customize

• Use a custom domain — Serve from help.yourcompany.com instead of the default subdomain
• Search and discovery — How hybrid keyword + semantic search works

Developers

• MCP tools — AI agent tools for managing help content