Submit feedback

Share your ideas, report bugs, and request features through the feedback portal.

Find the feedback portal

Your organization's feedback portal is typically at:

• feedback.yourcompany.com
• yourcompany.quackback.io

Look for a "Feedback" or "Feature Request" link in the product you're using.

Browse existing feedback

Before submitting new feedback, check if someone else has already requested it:

1. Search - Use the search bar to find related posts
2. Browse boards - Look through relevant boards
3. Filter by status or tags - Use the filter dropdowns to narrow results by status (e.g. Planned, In Progress) or tags
4. Check the roadmap - See what's already planned

Create a new post

1. Choose a Board

Select the appropriate board for your feedback:

• Feature Requests - New functionality you'd like to see
• Bug Reports - Issues you've encountered
• Integrations - Connections with other tools
• Documentation - Improvements to guides and help

2. Write a Clear Title

Your title should be:

• Concise - One sentence summarizing your request
• Specific - Include key details
• Searchable - Use common terms others might search for

Good titles:

• "Add dark mode support"
• "Export reports to PDF"
• "Slow loading on dashboard with 1000+ items"

Avoid:

• "Feature request" (too vague)
• "This is broken!!!" (not descriptive)
• "I think it would be really great if..." (unnecessary preamble)

3. Describe Your Feedback

In the description, include:

For feature requests:

• What you want to accomplish
• Why it's important to you
• How you currently work around it (if applicable)

For bug reports:

• Steps to reproduce
• Expected behavior
• Actual behavior
• Browser/device information

For all feedback:

• Context about your use case
• Examples if helpful
• Screenshots or recordings (if supported)

4. Submit

Click Submit or Post to publish your feedback.

Write your feedback

The post description field accepts plain text. Be clear and concise in your writing to help the team understand your feedback.

After Submitting

Track Your Post

Your post is now visible to:

• The product team
• Other users (on public boards)

You'll receive updates when:

• The team responds
• Status changes (planned, shipped, etc.)
• Others comment

Vote for Your Own Post

Your vote is automatically added when you submit.

Edit Your Post

To edit a post you submitted:

1. Open your post
2. Click the three-dot menu (if available)
3. Select Edit
4. Make changes and save

Delete Your Post

To delete a post you submitted:

1. Open your post
2. Click the three-dot menu (if available)
3. Select Delete
4. Confirm deletion

Notifications

Control how you're notified:

1. Click your profile avatar and go to Settings
2. Navigate to Preferences
3. Toggle email notifications for:
   • Status updates
   • New comments

Unsubscribe from a Post

To stop receiving updates for a specific post:

1. Open the post
2. Click the bell icon
3. Select Unsubscribe

Or use the unsubscribe link in notification emails.

Tips

Be Constructive

Frame feedback positively:

• Focus on the problem, not blame
• Suggest solutions if you have ideas
• Remember there's a team reading this

Provide Context

Help the team understand:

• Your role (developer, designer, user)
• Your use case
• How often you encounter this issue

Check Back

Look for responses from the team:

• They may ask clarifying questions
• Share status updates
• Explain decisions

Engage with Others

Support the community:

• Vote on posts you agree with
• Add helpful comments
• Share your workarounds

Common Questions

Why can't I see my post?

Your post may be:

• On a private board
• Pending moderation
• In a different board than expected

Why do I need to sign in?

Authentication helps:

• Notify you of updates
• Track your votes
• Prevent spam

Can I submit anonymously?

This depends on workspace settings. Some organizations allow anonymous feedback.

Next Steps

• Voting - Support ideas you care about
• Comments - Join the discussion
• Notifications - Manage your alerts