Submit feedback

Share your ideas, report bugs, and request features through the feedback portal.

Find the feedback portal

Your organization's feedback portal is typically at:

feedback.yourcompany.com
yourcompany.quackback.io

Look for a "Feedback" or "Feature Request" link in the product you're using.

Browse existing feedback

Before submitting new feedback, check if someone else has already requested it:

Search - Use the search bar to find related posts
Browse boards - Look through relevant boards
Filter by status or tags - Use the filter dropdowns to narrow results by status (e.g. Planned, In Progress) or tags
Check the roadmap - See what's already planned

If you find an existing post, vote for it instead of creating a duplicate. This helps prioritize requests.

Create a new post

1. Choose a Board

Select the appropriate board for your feedback:

Feature Requests - New functionality you'd like to see
Bug Reports - Issues you've encountered
Integrations - Connections with other tools
Documentation - Improvements to guides and help

2. Write a Clear Title

Your title should be:

Concise - One sentence summarizing your request
Specific - Include key details
Searchable - Use common terms others might search for

Good titles:

"Add dark mode support"
"Export reports to PDF"
"Slow loading on dashboard with 1000+ items"

Avoid:

"Feature request" (too vague)
"This is broken!!!" (not descriptive)
"I think it would be really great if..." (unnecessary preamble)

3. Describe Your Feedback

In the description, include:

For feature requests:

What you want to accomplish
Why it's important to you
How you currently work around it (if applicable)

For bug reports:

Steps to reproduce
Expected behavior
Actual behavior
Browser/device information

For all feedback:

Context about your use case
Examples if helpful
Screenshots or recordings (if supported)

4. Submit

Click Submit or Post to publish your feedback.

The post description uses a rich text editor. You can format with headings, bold, italic, lists, links, inline code, fenced code blocks, and emoji. Markdown shortcuts (e.g. **bold**, # Heading) are recognized as you type.

Mention a teammate or another user

Type @ while writing to mention a team member or another portal user. A typeahead picker appears as soon as you type the character; keep typing to filter by name, then pick from the list with the arrow keys and Enter, or click.

Mentioned users get an in-app notification and an email (if their workspace settings allow). The mention renders as a chip with the person's current display name, and hovering a chip shows their avatar and join date.

Mentioning someone only notifies them about the post you're writing. It doesn't subscribe them to the post — they choose whether to follow it from there.

Embed images and code

Paste or drop images directly into the editor. They're uploaded and re-hosted to your workspace.
Use the slash menu (/) to insert headings, lists, code blocks, tables, and dividers.
Type three backticks followed by a language hint (e.g. ```ts) to start a fenced code block with syntax highlighting.