QuackbackQuackback
Navigation

Manage your account

Manage your profile, preferences, and account settings.

Access settings

  1. Click your profile picture or avatar in the header
  2. Select Settings

Profile

Display Name

Your name shown on posts and comments:

  1. Go to Profile settings
  2. Edit your Name
  3. Click Save

Profile Picture

Upload a custom avatar:

  1. Go to Settings > Profile
  2. Click Change avatar
  3. Select an image file
  4. Crop to fit
  5. The avatar uploads automatically

Requirements:

  • Max size: 5 MB
  • Formats: JPEG, PNG, GIF, WebP

To remove your custom avatar and revert to the default (or OAuth provider avatar), click the trash icon next to "Change avatar".

Email Address

Your email is used for:

  • Sign-in (via one-time codes)
  • Notifications
  • Account identification

Your email address is shown in your profile but cannot be changed directly. Contact workspace administrators if you need to update it.

Notification Preferences

Control how you receive updates in Settings > Preferences:

Email Notifications

SettingDescription
Status updatesWhen posts you're subscribed to change status
New commentsWhen someone comments on posts you're subscribed to

Toggle each setting on or off based on your preferences.

In-App Notifications

In-app notifications are always available. Access them via the bell icon in the header.

Privacy

Activity Visibility

Some workspaces show:

  • Your votes on posts
  • Your comments
  • Your submitted feedback

Check with your workspace admin for specific privacy settings.

Data Requests

To request your data or deletion:

  1. Contact workspace administrators
  2. Or email the support address

Authentication

Quackback uses passwordless authentication. When you sign in:

  1. Enter your email address
  2. Check your email for a 6-digit code
  3. Enter the code to complete sign-in

If your workspace has OAuth providers enabled (GitHub, Google, etc.), you can also sign in using those providers. Your accounts are automatically linked when you use the same email address.

Subscription Management

Manage subscriptions

You're automatically subscribed to posts when you vote, comment, or create them. To manage subscriptions:

  1. Open a post you're subscribed to
  2. Click the bell icon
  3. Choose your subscription level or select Unsubscribe

Email Unsubscribe

Every notification email includes an unsubscribe link to stop receiving updates for that specific post.

Account Deletion

To delete your account:

  1. Contact workspace administrators
  2. Request account deletion
  3. Your data will be removed or anonymized

What happens when your account is deleted:

  • Your posts may be kept but anonymized
  • Your votes are removed
  • Your comments may be kept but anonymized
  • Subscriptions are cancelled

Troubleshooting

Can't sign in

  1. Check your email address is correct
  2. Look in spam folder for the sign-in code email
  3. Request a new code if it expired (codes are valid for 10 minutes)
  4. Contact workspace admin if issues persist

Not receiving emails

  1. Check spam/promotions folder
  2. Verify email address in your profile
  3. Check notification preferences in Settings > Preferences
  4. Contact workspace admin

Profile picture not updating

  1. Clear browser cache
  2. Try a different image format (JPEG, PNG, GIF, or WebP)
  3. Ensure image is under 5 MB
  4. Try a different browser

Next Steps