When a team member changes a post's status while leaving a comment, a status change indicator appears inline in the comment thread. For example, if a team member moves a post from "Under Review" to "Planned" while commenting, the thread shows:

The status transition (e.g. Under Review → Planned) as a badge on the comment
The team member's comment explaining the decision

This gives readers full context about why a status changed and what the team's reasoning was, without needing to check a separate activity log.

Private Comments

Team members can post private comments that are only visible to other team members. Use private comments for internal discussion - coordinate responses, share context, or discuss priorities without the conversation being visible to portal users.

Post a private comment

Open any post
Click the Private button next to the submit button (lock icon)
Type your internal note
Click Comment

The button turns amber when private mode is active. Private comments display an amber left border and an "Internal note" badge to distinguish them from public comments.

Reply to a private comment

Replies to private comments are always private. When you reply to an internal note, the private toggle is automatically enabled and locked - you don't need to toggle it manually.

Private comments don't count toward the public comment count displayed on posts. They also don't trigger notifications to portal users - only team members who are subscribed to the post are notified.

Restrictions

Only team members (admins and members) can post private comments
Private comments can't be pinned as the official response
Portal users and anonymous visitors never see private comments

Comment Locking

Team members can lock comments on a post to prevent further discussion. When comments are locked:

Portal users see a lock icon and a message explaining that comments are disabled
Team members can still comment on locked posts

Edit and delete comments

Comment editing and deletion are managed by workspace administrators. If you need to modify or remove a comment you've posted, contact the team through the feedback portal.