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Customer feedback for SaaSRead guide

Collect customer feedback
without the complexity

Gain actionable insights with targeted in-app surveys. Boost response rates and make data-driven decisions to build products your customers love.

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14-day free trial
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Collect feedback at theperfect moment

Get higher response rates with perfectly timed in-app surveys. Turn customer feedback into actionable insights for your product team.

Collect feedback at key touchpoints
Get specific insights about features
Measure satisfaction in real-time
Track sentiment across user journey

We've increased our customer satisfaction by 32% since implementing contextual feedback collection at key touchpoints.

Sarah Chen•2m ago

Our team reduced response time by 45% by identifying pain points early through automated feedback loops.

Michael Torres•15m ago

90% of our product decisions are now backed by direct user feedback, leading to 2x faster feature adoption.

Emily Watson•1h ago

Customer Survey Targeting

Product Power Users
Usage frequency:> 3 times/week
Feature usage:Analytics dashboard
Subscription:Pro or Enterprise
Last activity:< 7 days ago

Survey Trigger Points

Post-feature usage2 minutes after analytics use
Usage milestoneAfter creating 5th report
Time-based30 days after signup

Target the right audienceat the right time

Collect feedback from your most valuable customers at perfect moments in their journey. Our smart targeting helps you achieve 89% higher response rates.

Customer segmentation

Target power users, new customers, or custom segments based on behavior.

Survey trigger points

Launch surveys based on specific actions, milestones, or usage patterns.

Advanced targeting

Set multiple conditions to ensure surveys reach exactly the right audience.

Turn every interaction intovaluable insights

Join industry leaders using intelligent microsurveys to boost customer satisfaction, reduce churn, and build better products.

Customer satisfaction surveys

Measure CSAT, NPS and CES with beautiful in-app surveys that get 89% higher response rates than traditional methods.

Product feedback collection

Gather actionable product feedback with targeted microsurveys triggered at key moments in the user journey.

Real-time customer analytics

Transform feedback into insights instantly with AI-powered analysis and custom dashboards.

Survey software integrations

Connect with tools like Slack, Jira, HubSpot and more to automate your feedback workflow.

Ready to collect better feedback?

Join innovative companies using microsurveys to gather actionable insights.

Start free trial

No credit card required. 14-day free trial.

Survey software that workswith your tools

Connect customer feedback directly to your workflow with our powerful integrations.

Quick setup

Start collecting customer feedback in minutes with no-code integration setup.

Automated workflows

Route customer satisfaction surveys and feedback to the right teams automatically.

Real-time notifications

Get instant alerts when customers provide feedback or complete surveys.

Slack
Slack
Get instant survey notifications
HubSpot
HubSpot
Sync customer feedback data
Jira
Jira
Create tickets from feedback
Segment
Segment
Track survey responses
Microsoft Teams
Microsoft Teams
Trello
Trello
Salesforce
Salesforce
Zendesk
Zendesk
Intercom
Intercom
Mixpanel
Mixpanel
Zapier
Zapier

Trusted by product teamsto drive customer-led growth

Join innovative companies using our intelligent survey platform to collect better feedback, make data-driven decisions, and build products customers love.

89%
Higher response rates with contextual surveys
Based on 10M+ survey responses
3.2x
More accurate feedback vs traditional methods
Independent research study, 2024
47%
Increase in customer satisfaction scores
Average across 1000+ customers

Contextual feedback

Capture feedback at perfect moments with smart triggers based on user behavior, actions, and milestones.

Data-driven insights

Transform feedback into actionable insights with AI-powered analysis and real-time sentiment tracking.

Rapid implementation

Get started in minutes with no-code installation, pre-built templates, and seamless integrations.

Frequently asked questionsabout our survey software

Learn more about how our customer feedback tools can help you build better products. Need more information? Contact our support team

Join product teams worldwide collecting better feedback

Start collecting customer feedback today

Get actionable insights with customer satisfaction surveys, NPS tracking, and product feedback tools.

Higher response rates

Get 89% more responses than traditional surveys

Faster insights

Reduce time-to-insight by 64% with real-time analytics

Better decisions

Make data-driven product decisions with customer feedback

Start your free trial
No credit card required
14-day free trial
Cancel anytime