Learn from users, not just guide them
While Userflow focuses on creating guided experiences, sometimes you need to understand what users actually want.
What is Userflow?
Userflow is a comprehensive user onboarding platform that helps companies create interactive product tours, checklists, and in-app guidance. Their platform includes features for user onboarding, resource centers, and AI-powered assistance.
With its focus on guided user experiences and onboarding flows, Userflow is often chosen by teams looking to create detailed product tours and user education content.
How does Quackback compare?
While Userflow focuses on creating predetermined paths through your product, Quackback takes a different approach. We help you understand what your users actually need by gathering direct feedback about their experiences.
Our platform is built for teams that want to make data-driven product decisions based on real user feedback. At $47/month (compared to Userflow's $240/month), we offer a focused solution for understanding and acting on user needs.
Userflow approach
- Complex onboarding and product tours
- AI-powered help center
- Starting at $240/month
- Focus on guided user experiences
Quackback approach
- Direct user feedback collection
- Simple, effective feedback tools
- Affordable at $47/month
- Focus on understanding user needs
Did you know?
While Userflow helps guide users through predetermined paths, research shows that understanding user needs through direct feedback often leads to better product decisions. Quackback helps you gather these insights quickly and effectively, so you can build what users actually want.
Userflow's strengths
Product tours
Customizable onboarding flows and user guides
Resource center
Built-in knowledge base and help widget
AI assistant
AI-powered chatbot for user support
When to choose Userflow
Userflow specializes in creating comprehensive onboarding experiences with product tours, checklists, and AI-powered assistance. Their platform starts at $240/month and is ideal for teams focused on building guided user experiences.
If your primary goal is creating detailed onboarding flows and you have the resources for a more expensive solution, Userflow's extensive toolkit might be the right choice.
When Quackback fits better
Quackback is built for SaaS companies that want to understand their users through direct feedback rather than prescriptive flows. Our platform helps you gather actionable insights about what users actually need and want.
At $47/month (compared to Userflow's $240/month), we offer a focused solution for teams that want to make data-driven product decisions based on real user feedback.
Different philosophies
Userflow takes a prescriptive approach to user experience, focusing on creating predetermined paths through your product. While this can help with initial onboarding, it may not capture what users really need or want.
Quackback believes in learning directly from users. Instead of assuming what users need to know, we help you gather real feedback to understand their actual needs and pain points, leading to better product decisions.
Setup and implementation
Setting up Userflow requires significant planning to design and implement onboarding flows. Creating effective product tours takes time and ongoing maintenance as your product evolves.
Quackback offers a streamlined setup process - just copy and paste a single line of code. Our focused approach means you can start gathering valuable user feedback within minutes of signing up.
Which tool is right for you?
Onboarding focus
Userflow works well for teams needing complex product tours and guided user onboarding
Feedback-driven teams
Quackback is perfect for teams that want to understand and act on direct user feedback
Ready to try a simpler approach?
Get started with Quackback today. No credit card required.
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