Quackback

Quick start guide for Quackback

Get up and running with Quackback in minutes and start collecting actionable user feedback.

Ready to start collecting valuable user feedback and driving product success? This quick start guide will help you create and distribute your first survey in no time.

Log In and Create a New Survey

  1. Log in to your Quackback dashboard.
  2. Click the "Create New Survey" button.
  3. Choose a survey type (e.g., Customer Satisfaction, Net Promoter Score, or Custom).

Add Questions

  1. Use the drag-and-drop interface to add questions to your survey.
  2. Choose from various question types like multiple choice, rating scales, or open-ended questions.

Question Writing

Keep your questions focused and avoid using jargon. Each question should gather specific, actionable information to drive product improvements.

Set Up Distribution

  1. Choose your distribution channel (e.g., in-product survey, email, website embed).
  2. Configure targeting options to reach the right audience using our advanced user segmentation features.

Launch Your Survey

  1. Review your survey settings and questions.
  2. Click the "Launch Survey" button to make your survey live.

Monitor Results

  1. Visit the "Analytics" tab in your dashboard to view responses in real-time.
  2. Use our powerful analytics tools to gain actionable insights from your data.

Pro Tip

Start with a small test group before launching your survey to a wider audience. This allows you to catch any issues and refine your questions if needed.

Congratulations! You've just created and launched your first Quackback survey. As you become more familiar with the platform, explore our advanced features to get even more out of your user feedback efforts and drive product success.