Connect Quackback with Zendesk
Turn feedback into Zendesk tickets and streamline your customer support workflow.
Streamline your feedback workflow
Get feedback notifications and collaborate with your team directly in Zendesk
Ticket creation
Automatically create Zendesk tickets from feedback with custom fields and priorities.
Custom workflows
Configure how different types of feedback are handled in your Zendesk workflow.
Status tracking
Keep feedback and ticket status in sync between Quackback and Zendesk.
Contact management
Sync customer data between Quackback and Zendesk for unified customer profiles.
Simple setup process
Install app
Add the Quackback app to your Zendesk account.
Configure mapping
Set up how feedback fields map to Zendesk ticket fields.
Set up workflows
Configure automation rules and ticket handling preferences.
Enable sync
Start automatically creating and updating Zendesk tickets from feedback.
Get started with the integration
Connect Quackback with Zendesk in just a few minutes.