Quackback

Say hello to Quackback: Customer feedback made simple

Meet Quackback - the hassle-free way to collect and understand customer feedback. No complexity, no fuss, just simple insights for modern businesses.

James Morton
James Morton
Product Lead at Quackback
3 min read
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The story behind Quackback πŸš€

Hey there! I'm James, and I'm solving a problem every product manager knows too well: building products in isolation. How many times have you spent months developing a feature, only to discover it doesn't solve real customer needs? Quackback is the antidote to that guesswork. We're here to help product teams break out of the "build and pray" cycle by making customer feedback collection dead simple and genuinely insightful.

Why another feedback tool? πŸ€”

Picture this: You're running your business, wearing multiple hats (as we do), and you just want to know if your customers are happy. Should be simple, right?

The current reality:

  • Complex systems that need a PhD to understand πŸŽ“
  • Clunky interfaces that remind you of Windows 95 πŸ–₯️
  • Pricing that makes your wallet cry πŸ’Έ
  • Features you'll never use (but pay for anyway) πŸ€·β€β™‚οΈ

Sound familiar? I thought so.

Enter Quackback: Feedback made simple πŸ’‘

Think of Quackback as your friendly neighborhood feedback tool. We're not here to overwhelm you with features - we're here to help you understand your customers, plain and simple.

The Quackback difference:

  1. Simple by design

    • Clean, intuitive interface
    • No technical degree required
    • Just the features you actually need
  2. Quick to set up

    • Get started in minutes, not days
    • Easy integration with your tools
    • Zero technical headaches
  3. Built for real people

    • Perfect for small teams
    • Ideal for solo entrepreneurs
    • Made with ❀️ by someone who gets it

What's cooking? 🍳

We're starting with the essentials - the features you'll actually use:

Popup surveys that don't annoy

  • Show up at just the right moment
  • Look great on any website
  • Gather insights without disrupting

Simple survey links

  • Share anywhere you like
  • Email? βœ“
  • Social media? βœ“
  • Carrier pigeon? Well... maybe not 🐦

The road ahead πŸ—ΊοΈ

Right now, we're fine-tuning everything to make sure it's:

  • Fast ⚑
  • Reliable πŸ’ͺ
  • Easy to use πŸ‘Œ

And we're just getting started! Here's a sneak peek at what's coming:

  • More customization options
  • Deeper insights
  • Integrations with your favorite tools

Join the journey! 🌟

Want to be part of something different? Something that actually makes collecting customer feedback enjoyable? Here's how:

  1. Follow our progress

    • Follow us on X @QuackbackIO
    • Watch this space for updates
    • Share your thoughts and ideas
  2. Help shape the future

    • Tell us what you need
    • Share your feedback challenges
    • Be part of our community

Let's make feedback fun again! πŸŽ‰

Remember when getting customer feedback was exciting? When it meant learning and growing, not fighting with complicated tools? That's the feeling we're bringing back with Quackback.

Ready to make feedback simple again? Keep an eye on this space - we're just getting started!

Drop by and say hi on X @QuackbackIO. I'd love to hear your thoughts on making customer feedback better for everyone.

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James Morton

James Morton

Product enthusiast and developer. Building Quackback to help companies collect better customer feedback.