POST/conversations/{conversationId}/reply

Reply to a conversation

Send an agent reply (visible to the visitor).

Parameters

Name	In	Type	Description
`conversationId`required	path	`string`	Conversation ID

Request body

Field	Type	Description
`content`required	`string`	Message body as markdown
`attachments`	`object[]`

Response

Reply created

Field	Type	Description
`id`required	`string`	TypeID - a type-prefixed UUID
`conversationId`required	`string`	TypeID - a type-prefixed UUID
`senderType`required	`"visitor" \| "agent" \| "system"`	Who sent the message
`isInternal`required	`boolean`	Whether this is an internal agent note not visible to the visitor
`authorPrincipalId`required	`string \| null`	Principal ID of the author, null for system messages
`authorName`required	`stringnull`	Display name of the author, null for system messages
`content`required	`string`
`createdAt`required	`string`	ISO 8601 timestamp
`editedAt`required	`string \| null`	When the author last edited the message, null if never edited

Errors

400Validation error

401Unauthorized

404Conversation not found

Example request

curl \
  -X POST \
  "https://feedback.quackback.io/api/v1/conversations/:conversationId/reply" \
  -H "Authorization: Bearer qb_your_api_key_here" \
  -H "Content-Type: application/json" \
  -d '{
  "content": "example_content",
  "attachments": []
}'