Organize feedback with boards
Keep feature requests separate from bug reports. Boards let you organize feedback the way that makes sense for your product.
Why Use Multiple Boards?
Without boards, everything piles up in one place. Your team wastes time sorting through noise, and users don't know where to post.
Common board setups:
- Feature Requests + Bug Reports - Simple and effective
- Feature Requests + Bug Reports + Integrations - When you have lots of integration requests
- Mobile + Web + API - Separate by platform
Start with just 2-3 boards. You can always add more later, but too many boards confuse users about where to post.
Create a board
- Go to Admin → Settings → Boards
- Click "New board"
- Fill in the details:
| Field | What it does |
|---|---|
| Board name | Display name (e.g., "Feature Requests") |
| Description | Optional text shown on the board page |
| Public board | Toggle to make it visible to everyone |
- Click Create board
The URL slug is automatically generated from the board name. For example, "Feature Requests" becomes /b/feature-requests.
Board Settings
Select a board to see its settings. You'll find tabs for:
General Tab
Edit the board's basic information:
- Board name - The display name
- Description - Optional description
The Danger Zone at the bottom lets you delete the board.
Access Tab
Control board visibility:
- Public - Anyone can view this board on your portal. Signed-in users can vote, comment, and submit feedback.
- Private - Only team members can view this board.
Import Data Tab
Import posts from a CSV file into this board. See Import & Export for format details.
Export Data Tab
Download all posts from this board as CSV.
Edit a board
- Go to Admin → Settings → Boards
- Select the board from the dropdown
- Navigate to the General tab
- Update settings
- Click Save changes
Delete a board
- Go to Admin → Settings → Boards
- Select the board
- Go to the General tab
- Scroll to the Danger Zone
- Click Delete board and confirm
Deleting a board also deletes all posts in that board. This cannot be undone.
Need to Keep Feedback Internal?
Use private boards for:
- Internal team feedback
- Beta feature requests
- Enterprise customer feedback
Private boards are only visible to team members.
Migrate from another platform?
If you're moving from Canny, Nolt, or another tool:
- Export data from the old platform as CSV
- Format to match Quackback's import format
- Go to Admin → Settings → Boards → select board → Import Data
- Verify vote counts and dates imported correctly
Import into a test board first to verify everything looks right, then delete and re-import to the real board.