Feedback
Feedback boards for your product
Collect feature requests, bug reports, and ideas in one place. Public voting, threaded comments, and custom statuses out of the box.
QuackbackDark mode support for embed widgets
Allow the feedback widget to match the parent site's theme automatically.
Slack notifications for new feedback
Get notified in Slack when users submit new feedback or vote on ideas.
Export feedback to CSV
Allow admins to export all feedback data for analysis in spreadsheets.
What it does
Everything a feedback board should do. Nothing it shouldn't.
Users upvote what matters most
One-click voting surfaces real demand instead of anecdotes. Sort by votes, newest, or trending. Vote tracking prevents duplicates, and voting can be anonymous or tied to authenticated accounts.
Threaded discussions under every request
Conversation happens where the request lives. Threaded replies, emoji reactions, and team-member badges for official responses. Email notifications keep participants in the loop without a separate inbox.
Tags, filters, and flexible organization
Custom tags with colors keep the board legible at scale. Multiple tags per post, bulk tag management, and filters by tag, status, or board let admins cut through noise in seconds.
Team ownership and triage
Assign feedback to teammates, post official team responses, and enforce role-based permissions for owners, admins, and members. Activity tracking keeps everyone aligned on what customers are asking for.
Triage
A triage inbox for your team
Every board comes with an admin inbox built for fast triage. Filter, search, and act on feedback without breaking flow. No context switching.
- Filter by status, board, tags, and assignee
- Full-text search across every post
- Keyboard shortcuts for power triage
- Bulk actions for moving or closing many posts at once
Dark mode support
API rate limit increase
Export to CSV
Custom domains for portals
FAQ
Frequently asked questions
What is a feedback board?
A feedback board is a dedicated space where users submit feature requests, bug reports, and ideas. Other users vote and comment on submissions, giving your team a clear signal of what matters most. Quackback supports multiple boards per project.
Can I make my feedback board public?
Yes. Each board can be public or private. Public boards let anyone view and vote on feedback. Private boards restrict access to authenticated users, which is useful for internal teams or beta programs.
Is Quackback's feedback board free?
Yes. Quackback is open source under the AGPL-3.0 license. Self-host it on your own infrastructure with no per-user limits, no feature gates, and no monthly fees. You own your data completely.
How is a feedback board different from a survey?
Surveys collect responses to questions you define at a point in time. Feedback boards are always-on — users submit ideas whenever they want, vote on each other's requests, and track status over time. Boards capture ongoing demand signals rather than one-time snapshots.