MCP server
Give your agents a feedback tool.Built on MCP.
AI agents search, triage, and manage feedback through a self-hosted MCP server on your own domain.
Found 3 posts:
1. "Dark mode support" — 47 votes, Open
2. "Dark theme for widget" — 12 votes, Open
3. "Night mode option" — 8 votes, Open
All three posts request the same feature. I'll merge #2 and #3 into #1 since it has the most votes, then mark it as planned.
✓ Merged 2 posts. 67 total voters consolidated.
✓ Status updated to "Planned". 67 voters will be notified.
Done. "Dark mode support" now has 67 votes and is marked as Planned. All duplicate voters have been consolidated and will be notified when it ships.
Give AI agents a structured way to work your feedback.
Semantic search across every post
AI agents search across all feedback using natural language. Find related posts, identify duplicates, and surface trends without manual filtering. Filter by status, board, tags, and votes, and aggregate insights from feedback patterns.
Automated triage and deduplication
Let AI agents categorize incoming feedback, apply tags, merge duplicates, and route posts to the right boards automatically. Content-aware tagging and intelligent duplicate detection keep your boards tidy without manual cleanup.
Changelog drafts from shipped work
AI agents draft changelog entries from shipped feedback items, pulling context from the original requests. Review and publish with a single click, and every voter gets notified automatically when features ship.
A full toolset on the open MCP standard
The server exposes tools across boards, posts, votes, comments, roadmaps, and changelogs. Built on the open Model Context Protocol, it works with Claude, Cursor, Windsurf, and any MCP-compatible AI agent out of the box. Token-based authentication keeps your self-hosted MCP endpoint secure on your own domain.
What is MCP (Model Context Protocol)
MCP is an open standard that lets AI agents interact with external tools and data. Instead of building custom integrations for each AI tool, you expose one MCP server that any compatible agent can use.
- Tools covering search, triage, voting, roadmaps, and changelogs
- Self-hosted MCP endpoint runs on your own domain
- Open protocol — supported by Claude, Cursor, Windsurf, and more
- Agents call tools with structured inputs and get structured outputs
// AI agent connects to your MCP server
Client → MCP Server → Quackback
├─ quackback_search_posts
├─ quackback_triage_post
├─ quackback_merge_posts
├─ quackback_update_post
├─ quackback_create_changelog
└─ quackback_manage_roadmap
FAQ
Frequently asked questions
What is an MCP server?
MCP stands for Model Context Protocol, an open standard that lets AI agents interact with external tools and data sources. An MCP server exposes a set of tools that AI agents can call. Quackback's built-in MCP server lets agents search feedback, triage posts, merge duplicates, and draft changelog entries.
Can AI triage my feedback automatically?
Yes. Connect any MCP-compatible AI agent to Quackback and it can categorize incoming feedback, apply tags, detect and merge duplicates, and update statuses. You review the changes before they go live — the agent handles the repetitive work.
Do I need a specific AI tool to use MCP?
No. MCP is an open standard supported by Claude, Cursor, Windsurf, and a growing list of AI tools. Any MCP-compatible client can connect to Quackback's server. You are not locked into a specific AI vendor.
Is the MCP server included in the open source version?
Yes. The MCP server is included in every Quackback deployment, whether cloud or self-hosted. There is no premium tier or separate license. Connect your preferred AI agent and start automating feedback triage immediately.
Connected platform
Explore the rest of Quackback
Feedback your agents can use
Connect AI to the customer evidence
Use the built-in MCP server on Quackback Cloud or your own domain.