Bug Tracking
From bug report,to fixed code.
Quackback's bug tracking connects user reports to your triage flow, with two-way sync to Jira, Linear, and GitHub.
QuackbackPayment processing fails on Safari 17
Checkout flow breaks after entering card details. Users see a blank screen.
Dashboard charts not loading on mobile
Analytics charts show a spinner indefinitely on iOS and Android browsers.
Export CSV includes deleted records
Soft-deleted items appear in CSV exports.
Everything a bug tracker should do. Nothing it shouldn't.
Dedicated bug boards
Create a board specifically for bug reports. Users search before submitting, vote on existing reports, and add reproduction steps. Severity badges surface critical issues alongside feature requests.
AI deduplication
AI flags duplicate bug reports automatically and suggests merging them. Votes consolidate, context from each reporter combines into one thread, and your inbox stays clean. AI also suggests severity and categorization.
Two-way issue tracker sync
Push triaged bugs to Jira, Linear, or GitHub Issues with one click. User context and vote counts travel with the issue. When developers fix it, status syncs back and reporters are notified automatically.
Status notifications
Every user who reported or voted on a bug is notified when the status changes or the fix is live. Custom status workflows per board keep everyone aligned. Activity timeline gives full transparency.
A triage inbox for your team
Review bug reports in a dedicated inbox. Set severity, assign owners, and push confirmed bugs to your issue tracker with full context.
- Filter by severity, status, and assignee
- AI-suggested severity and categorization
- Keyboard shortcuts for power users
- Bulk actions for efficient triage
- Push to Jira, Linear, or GitHub with one click
Safari 17 checkout blank screen
Mobile chart rendering fails
CSV export includes deleted items
FAQ
Frequently asked questions
How do you handle bug reports from customers?
Collect bug reports on a dedicated board alongside feature requests. Quackback deduplicates similar reports with AI so you see true bug frequency. Confirmed bugs sync to Jira, Linear, or GitHub via two-way integrations, and users get notified when fixes ship.
Can I sync bugs to Jira or Linear?
Yes. Quackback integrates with Jira, Linear, GitHub, GitLab, Asana, ClickUp, and Shortcut. Create issues directly from feedback posts and keep statuses synced in both directions. When you close the issue, users who reported the bug get notified automatically.
From report to resolution
Turn bug reports into resolved work.
Collect, deduplicate, and route customer-reported bugs with the context engineering needs.