Deploy Quackback on your own servers. Full data ownership, no vendor lock-in, and no per-user limits. Run it behind your firewall or on any cloud provider.
SaaS feedback tools store your customer data on someone else's servers. Self-hosting puts you in control. See our self-hosted feedback tools comparison for a deeper look.
Customer feedback stays on your infrastructure. No third-party data processing. Meet compliance requirements without extra agreements.
Pay only for your servers. No per-seat fees that scale with your team. A $10/month VPS handles most startups.
Modify the source code, add custom integrations, change the UI. The AGPL-3.0 license gives you full access.
AWS, GCP, Azure, DigitalOcean, Hetzner, on-premises, or air-gapped. If it runs Docker, it runs Quackback.
Quackback runs on minimal infrastructure. Most teams start with a single small server.
Choose the deployment method that fits your team. All options give you the same full-featured platform.
Clone the repo and run docker compose up. The fastest path from zero to running. Includes PostgreSQL.
Deploy to Railway, Render, or Fly.io with a single click. Managed PostgreSQL included.
Install Node.js and PostgreSQL directly. Full control over the process for custom environments.
# Quick start with Docker
$ git clone https://github.com/quackbackio/quackback
$ cd quackback
$ cp .env.example .env
$ docker compose up -d
✓ PostgreSQL ready
✓ Quackback running at http://localhost:3000
✓ Admin panel at /admin
Switching from a SaaS feedback tool does not mean starting over. Quackback imports your existing data.
Import posts, votes, comments, statuses, and user data. Board structure and vote counts are preserved.
Import suggestions, votes, comments, and categories. Status mappings are configurable during import.
Import from any tool via CSV. Map your columns to Quackback fields. Bulk import with a single command.
Self-hosting is not for every team. Here is how the trade-offs break down.
Self-hosted means you run the software on your own servers or cloud infrastructure. Your feedback data stays on machines you control. You handle updates, backups, and scaling — but you get full ownership and zero vendor dependency.
Quackback itself is free. Your only cost is the infrastructure to run it. A small VPS ($5-20/month) handles most teams. Larger deployments may need more resources, but there are no license fees, per-seat charges, or usage limits from Quackback.
Yes. Quackback includes importers for Canny, UserVoice, and generic CSV files. Posts, votes, comments, statuses, and user data are preserved during migration. You can be up and running on your own infrastructure in an afternoon.
Self-hosting gives you full control over your security posture. Quackback supports HTTPS, SSO/SAML authentication, role-based access control, and can run behind your existing firewall or VPN. Your data never passes through third-party servers.
Quackback also offers a managed cloud option if you prefer not to self-host. You get the same open source product without managing servers. Both options use the same codebase — you can switch between them at any time.
Yes. Quackback runs as a self-contained Docker container with PostgreSQL. It does not require outbound internet access after deployment, making it suitable for air-gapped networks, government environments, and restricted infrastructure.
Free, open source, and yours to run.