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Feedback Tool Cost Calculator

See what feedback software really costs

Enter your team size and feedback volume to estimate annual cost on Canny, Productboard, and UserVoice — then compare flat and self-hosted options. Free, no signup required.

People who need access — product managers, designers, support leads.

Customers whose feedback you capture each month.

Canny$3,348/yr
Per tracked user · 500 usersPro plan, billed yearly. Custom pricing above 1,000 tracked users.
Productboard$1,800/yr
Per maker · 10 seats × $180/yrSpark plan, $15 per maker per month billed annually.
UserVoice$16,000/yr
Custom annual contractStarting floor. Scales with feedback volume and integrations.
Quackback Cloud$948/yr
Flat · Pro (10 seats)Flat price. No per-seat or per-tracked-user fees.
Quackback self-hostedFree
Open source · AGPL-3.0Free. Every Cloud feature included. You provide the server.

Switch to Quackback Cloud

Save $852/yr

Versus the cheapest paid competitor for your team size.

Self-host Quackback

Save $1,800/yr

Free under AGPL-3.0 — you pay only for the server.

Pricing as of May 2026. List prices only — vendors may change plans without notice. Confirm exact figures with each vendor.

How pricing works

Why feedback tools cost what they cost

A feedback tool cost calculator estimates the annual price of customer-feedback software based on your team size and how many customers you collect feedback from. Most tools tie cost to one of two variables: the number of seats your team needs, or the number of tracked users whose feedback you capture. Both rise as you grow. Flat pricing and self-hosting break that link, which is why Quackback pricing stays predictable.

Quackback is the open-source alternative to per-seat tools. Self-host it free under AGPL-3.0 with no seat limits and no feature gates, or run it on managed Cloud for a flat price. Every plan includes voting, a public roadmap, a changelog, AI duplicate detection, and an embeddable widget.

Four pricing models

What makes the bill move

01 / 04

Per-seat tools

Productboard charges per maker. Every product manager, designer, or stakeholder who needs access adds to the bill, so cost rises with headcount.

02 / 04

Per-tracked-user tools

Canny charges by tracked users — the customers whose feedback you capture. The more engaged your audience, the higher your plan tier climbs.

03 / 04

Enterprise-only tools

UserVoice sells annual contracts that start at $16,000 and scale with feedback volume and integrations. There is no monthly option and no published self-serve tier.

04 / 04

Flat and self-hosted

Quackback is free to self-host under AGPL-3.0 with no seat or tracked-user limits. Managed Cloud plans are flat, so your bill does not move when your team or audience grows.

Go deeper

Compare the tools side by side

This calculator estimates list price. For a feature-by-feature breakdown, read the head-to-head comparisons: Quackback vs Canny, Quackback vs Productboard, and Quackback vs UserVoice. For the full pricing breakdowns, see our guides on Productboard pricing and UserVoice pricing.

FAQ

Frequently asked questions

How much does feedback software cost per year?

It depends on the pricing model. Per-seat tools like Productboard charge per maker — ten makers run about $1,800 a year. Tracked-user tools like Canny scale with feedback volume, from roughly $948 up. UserVoice starts at $16,000. Quackback is free to self-host, with flat Cloud plans from $228 a year.

Why is per-seat feedback pricing more expensive as you grow?

Per-seat pricing charges for every person who needs access. Add a product manager, a designer, or a support lead and the bill goes up. The cost scales with your headcount, not the value you get. Flat pricing and self-hosting decouple cost from team size, so adding people does not raise your bill.

What is the cheapest way to collect customer feedback?

Self-hosting is the cheapest option for teams comfortable running their own infrastructure. Quackback is open source under AGPL-3.0 and free to self-host with no seat limits or feature gates. You pay only for the server. If you would rather not manage infrastructure, a flat managed Cloud plan avoids per-seat and per-tracked-user surcharges.

Does Quackback charge per seat or per tracked user?

No. Quackback does not charge per seat or per tracked user. Self-hosting is free with unlimited seats. Managed Cloud plans are flat: Starter, Pro, and Scale each include a fixed price regardless of how many customers give feedback. Your cost stays predictable as you grow.

How accurate is this feedback tool cost calculator?

The estimates use each vendor’s published list pricing as of May 2026. Real quotes vary with annual discounts, add-ons, AI credits, and negotiated enterprise terms. Use the figures as a directional comparison, then confirm exact numbers with each vendor before you commit.

Stop paying per seat

Quackback is the open-source feedback platform. Collect requests, share roadmaps, and publish changelogs — free to self-host, or flat-priced on Cloud.

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