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Instatus alternative

Quackback vs Instatus: an open-source Instatus alternative

Instatus is a status page with uptime monitoring built in. Quackback includes a status page on every plan, beside a help center, a support inbox and feedback boards, and it's open source. Quackback doesn't monitor your uptime: you set status by hand or through the API, or let your monitoring tool do it.

Try Quackback free

  • 14-day Pro trial, no card needed
  • Keep using it free if you don't upgrade
  • Open source. Self-host with Docker
  • Status page, help center and inbox in one

Quackback and Instatus, feature by feature

Prices, features and hosting side by side. A tick means it's included; a note says on which plan.

Quackback compared with Instatus, feature by feature
FeatureQuackbackInstatus
Pricing
Free plan1 seat, 3 components, 100 subscribers5 team members, 15 monitors, 200 subscribers
Paid plans$29/mo, billed annuallyPro from $20/mo; Business on Instatus's pricing page
Custom domainYesPro and upYesPro and up
Private status pageYesEnterpriseYesBusiness, which includes every page type
Self-hostedYesFree, with every featureNo
Status page
Uptime monitoringChecks your sites and APIs itselfNoSet by hand or through the APIYes15 monitors free, 50 on Pro
On-call alerts for your teamNoYes
Components3 on Free, 10 on Pro, 25 on Business, unlimited on EnterpriseYes
Incidents and scheduled maintenanceYesYes
Uptime historyYesYes
Status APIUpdate components and post incidents from codeYesEvery planYes
Subscribers
Subscribers100 on Free, 250 on Pro, 1,000 on Business, unlimited on Enterprise200 on Free, 5,000 on Pro, 25,000 on Business
Email updatesYesYes
RSS feedYesYes
Subscriber channels beyond emailSuch as SMS or chat appsNoYes
Beyond status
Help centerYesEvery planNo
Support inboxLive chat and emailYesEvery planNo
AI that knows the statusAnswers "is it down?" in chat from live statusYesQuackback AI, from ProNo
Feedback, roadmap and changelogYesNo
Hosting and data
Open sourceRead, audit and change the codeAGPL-3.0No
Self-hostingRun it on your own serversYesDocker, with every featureNo
Where your data livesOur cloud, or your own PostgresInstatus's cloud

Instatus details come from Instatus's public website, checked 6 November 2026, and can change, so check their pricing page before you decide. Quackback prices are for Cloud, billed annually; self-hosting is free under AGPL-3.0.

Quackback vs Instatus: the full picture

Instatus does two jobs in one product: it monitors your sites and APIs, and it publishes a status page. The free plan has 15 monitors with 2-minute checks and room for 200 subscribers, and Pro starts at $20 a month with faster checks and a custom domain. If you want monitoring and a status page from one vendor, it is hard to beat.

Quackback doesn't monitor anything. Its status page is for telling customers what is happening: components, incidents, scheduled maintenance, uptime history, subscriber emails and an RSS feed, set by hand or through the API. Keep the monitoring tool you already use and have it update Quackback's components when a check fails.

What Quackback adds is everything around the status page. It sits on your portal beside your help center, support inbox and feedback boards, so customers check status and find answers in one place. When someone asks in chat whether something is down, Quackback AI checks the live status before it answers. And it is open source, so you can self-host every feature.

Which one fits your team

Both are good tools. Here is where each one is the better choice.

Where Instatus fits

Instatus suits teams that want uptime checks and a status page from one tool, starting free.

  • Uptime monitoring built in, with 30-second checks on Pro
  • On-call alerts for your team
  • A free plan with 5 team members and 200 subscribers
  • A custom domain from $20 a month on Pro

Where Quackback fits

Quackback suits teams that already monitor their services and want the status page beside their help center, inbox and feedback.

  • A status page on every plan, set by hand or through the API
  • Help center, support inbox and feedback boards in the same product
  • Quackback AI answers "is it down?" from live status
  • Open source under AGPL-3.0, with every feature when you self-host

Further reading: Quackback vs Statuspage · A status page with incident emails · The Quackback status page · Quackback vs Intercom · All comparisons

See Quackback for yourself

A working demo of Quackback with sample data. Click around: open an incident, switch pages.

A status page, built in

Post incidents and maintenance, show uptime for each component, and email subscribers. It sits on your portal beside your help center and feedback board.

Explore the status page
Acme Corp
PN

Acme Corp status

All systems operational
Scheduled database upgradeTue, Oct 13, 06:00 AM to 07:00 AM
  1. Scheduled We're upgrading our primary database. The app may be read-only for up to 10 minutes.

Core platform

Web appOperational
APIOperational
InvoicingOperational
PaymentsOperational

Notifications

Email deliveryOperational
WebhooksOperational

Integrations

Bank feedsOperational
Accounting syncOperational

Past incidents

Delayed email deliverySep 30, 09:12 AM to 10:05 AM · Resolved

Support that knows the status

Live chat, email and GitHub issues land in one inbox. During an incident, Quackback AI answers from live status, and your team replies with a macro.

Explore the inbox
All conversations
Priya Natarajan
Open
Hi team! We're rolling Acme out to ~400 people at Northwind next month, and our field teams need calendar sync before we go live. Is it on the roadmap, and is there a rough timeline?
Priya Natarajan8:30 PM
Hi Priya! Calendar sync is in progress right now, and Google and Outlook are the first two we're building. I've added Northwind to the request so you'll hear the moment it reaches beta.
8:50 PMSam Rivera
8:52 PMSam Rivera
Seen

Switching from Instatus

There is no Instatus importer, but a status page is quick to rebuild. You can keep Instatus for monitoring and move only the page.

  1. Recreate your components

    Add a component for each service customers rely on, grouped the way your Instatus page groups them.

  2. Bring your subscribers

    Export your email subscribers and import them into Quackback as a CSV.

  3. Connect your monitoring

    Have your monitoring tool update components through Quackback's Status API when a check fails or recovers.

  4. Switch the domain

    Move your status domain to Quackback once subscribers are getting updates.

Past incidents stay in Instatus. Quackback has no monitors, so keep a monitoring tool running.

Common questions

Is Quackback a good Instatus alternative?

If you already monitor your services, yes. Quackback has components, incidents, scheduled maintenance, uptime history, subscriber emails, an RSS feed and a Status API, beside a help center and support inbox. If you want uptime checks built into the status page, Instatus does that and Quackback doesn't.

Does Quackback monitor my uptime?

No. Quackback doesn't run its own checks. Status is set by hand or through the API. To automate it, have your monitoring tool update components through the Status API.

How much does Instatus cost compared with Quackback?

Instatus has a free plan with 15 monitors and 200 subscribers, and Pro starts at $20 a month. Check Instatus's pricing page for Business. Quackback includes a status page on every plan, and paid plans start at $29/mo, billed annually, with a help center, support inbox and feedback boards in the same price.

Can I keep my monitoring tool with Quackback?

Yes, if it can call an API. Point it at Quackback's Status API so a failed check updates the component, and post incidents on Quackback as you do today.

Have another question? Talk to the team.

Try Quackback alongside Instatus