QuackbackOctober 6, 2026
October 6, 2026
Introducing Dark Mode
Dark mode is here. Turn it on in Settings > Appearance, or let your system preference decide. Text and controls also have stronger contrast, so everything is easier to read.
Complete
Status page for SaaS
A status page with incident emails built in
When something breaks, customers want to hear it from you first. Post the incident, and everyone subscribed gets an email. Post updates as you fix it, then tell them what changed in your changelog. Quackback is for incident communication: it doesn't monitor your uptime.
Set up your status page
- On every plan, Free included
- 14-day Pro trial, no card needed
- Help center, inbox and changelog in the same product
The widget your customers see inside your app.
Overview
Visitors currently seeAll systems operationalNo open incidents
Open incidents
No open incidents
Upcoming maintenance
Oct13
Service health
Core platform
Web appOperational
APIOperational
InvoicingOperational
PaymentsOperational
Notifications
Email deliveryOperational
WebhooksOperational
Integrations
Bank feedsOperational
Accounting syncOperational
Incident communication, not monitoring
Monitoring tells you something is wrong. A status page tells your customers. Quackback does the second job and leaves the checks to your monitoring tool.
Read the status page guideWhat Quackback does
Components with their own status, incidents that move from Investigating to Resolved, scheduled maintenance that starts and finishes on its own, 90 days of uptime history, and email updates to subscribers.
What it doesn't do
There are no uptime checks. You set status by hand, or your monitoring tool sets it through the Status API when a check fails. If you want checks built in, choose a tool that includes monitoring.
From outage to all clear
One product carries the whole conversation with your customers, from the first alert to the fix.
Post the incident
Mark the affected components, choose the impact and write the first update, or start from a template. The banner on your status page changes at once.
Or have your monitoring tool do it: a failed check can update a component through the Status API.
A
Acme CorpPN
Acme Corp status
All systems operational
- Scheduled We're upgrading our primary database. The app may be read-only for up to 10 minutes.
Core platform
Web appOperational
APIOperational
InvoicingOperational
PaymentsOperational
Notifications
Email deliveryOperational
WebhooksOperational
Integrations
Bank feedsOperational
Accounting syncOperational
Past incidents
Delayed email deliverySep 30, 09:12 AM to 10:05 AM · Resolved
Subscribers get an email
Everyone subscribed to the page, or to the components involved, gets an email with the impact, the affected components and a link to follow along. Scheduled maintenance is announced the same way.
Fewer customers write in to ask whether you're down, and Quackback AI's agent answers from the live page when they do.
All conversations
Priya Natarajan
Open
Hi team! We're rolling Acme out to ~400 people at Northwind next month, and our field teams need calendar sync before we go live. Is it on the roadmap, and is there a rough timeline?
Hi Priya! Calendar sync is in progress right now, and Google and Outlook are the first two we're building. I've added Northwind to the request so you'll hear the moment it reaches beta.
Seen
Tell them what changed
Resolve the incident, then publish a changelog entry for the fix or the follow-up work. It lives beside your status page, and customers who voted for a related request hear about it by email.
The changelogA
Acme CorpPN
Changelog
Stay up to date with the latest product updates and shipped features.
September 24, 2026
September 24, 2026
Offline mode for field teams
Drafts now save on the device and sync the moment you are back online.
Complete
September 12, 2026
September 12, 2026
Slack Integration Now Available
Connect your workspace to Slack to hear about new feedback, votes and status changes as they happen. Send each board to its own channel so the right team sees it.
September 2, 2026
September 2, 2026
Invoice templates are here
Save your layout, logo and payment terms once and reuse them on every invoice.
Complete
Status page limits by plan
Every plan includes a status page. Plans differ in how many components and subscribers you can have, and who can see the page.
Compare every plan| Feature | Free | Pro | Business | Enterprise |
|---|---|---|---|---|
| Status pageIncidents, maintenance, uptime history and RSS | Included | Included | Included | Included |
| Incident templates | Included | Included | Included | Included |
| Components | 3 | 10 | 25 | Unlimited |
| Status subscribersEmail updates, with CSV import and export | 100 | 250 | 1,000 | Unlimited |
| Broadcast emails per monthChangelog and status updates. Support, notification and sign-in emails never count. | 500 | 10,000 | 25,000 | 50,000, more on request |
| Private status pageVisible only to signed-in users | Not included | Not included | Not included | Included |
| Audience-specific statusEach segment sees only its own services | Not included | Not included | Not included | Included |
Private status pages and status by audience are on Enterprise. A self-hosted install includes every feature.
Compared with dedicated status page tools
Choose a dedicated tool when you want monitoring built in or a status page on its own. Choose Quackback when the status page should sit beside your help center, inbox and changelog.
Quackback vs Atlassian StatuspageNeither one monitors your uptime. Statuspage is priced by subscribers; Quackback includes the status page on every plan.
Quackback vs InstatusInstatus has uptime monitoring built in. Quackback adds a help center, inbox and feedback beside the page.
Common questions
Does Quackback send incident emails to subscribers?
Yes. Customers subscribe from your status page, to the whole page or only the components they use. They get an email when you publish an incident or schedule maintenance, with a link to follow every update, plus a notification in your portal. Anyone can also follow the RSS feed.
Does Quackback monitor my uptime?
No. Quackback has no uptime checks. You set status by hand or through the Status API, and most teams have their monitoring tool update a component when a check fails. If you want checks built in, choose a tool that includes monitoring.
Is the status page free?
Yes, on every plan. Free covers 3 components and 100 subscribers. Pro covers 10 components and 250 subscribers, Business 25 components and 1,000 subscribers, and Enterprise has no limit.
Can I make the status page private?
Yes, on Enterprise. Limit the page to signed-in customers or chosen segments, and show each segment only the components it uses. A self-hosted install includes every feature.
Do incident emails count toward my email limit?
Yes. Status and changelog emails to subscribers count toward your plan's broadcast emails each month. Support replies, notifications and sign-in emails never count.
How is this different from Atlassian Statuspage?
Both are status pages without built-in monitoring. Quackback includes the status page on every plan, beside a help center, a support inbox, feedback boards and a changelog, and it's open source. Statuspage is priced by subscribers.
Can our AI agent tell customers about an outage?
Yes. Quackback AI's customer agent, on Pro and up, reads your live status page, so when customers ask whether something is down it answers from the incident you posted.
Have another question? Talk to the team.