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Issue Tracking integration

Quackback + ClickUp

Create ClickUp tasks from feedback

Live connection Active
Quackback

Signal

Feedback event

Delivery

Automatic

Why it matters

ClickUp teams organize work across spaces, folders, and lists, a hierarchy that maps well to how feedback should be routed. The Quackback ClickUp integration creates tasks from feedback posts and places them in the right space, folder, and list based on the board or tags. Tasks carry the post description, vote count, and custom field values you define during setup. When a task status changes in ClickUp, the feedback post updates in Quackback. Teams that manage everything in ClickUp, from product roadmaps to engineering sprints, can incorporate user feedback without adding another tool to their stack.

01 · Setup

Connect ClickUp in three steps

01

Connect your ClickUp workspace

Authorize Quackback via OAuth and select which ClickUp spaces should receive feedback-driven tasks.

02

Map spaces, folders, and lists

Choose the default space, folder, list, and custom field mappings for each Quackback board.

03

Tasks and statuses stay in sync

New tasks appear in your chosen ClickUp list with full feedback context. Status transitions update the linked post and notify voters.

02 · Why

Why connect Quackback to ClickUp

01

Place tasks in the right ClickUp list

Feedback posts map to specific ClickUp spaces, folders, and lists based on board or tag. Feature requests land in your roadmap list, bug reports go to your triage list. No manual sorting after creation.

02

Custom fields carry feedback data

Map vote count, submitter info, and tags to ClickUp custom fields. Your existing ClickUp views and filters work with feedback-sourced tasks the same way they work with any other task, so no workflow changes are needed.

03

Status changes reach your users

Moving a task through ClickUp statuses (To Do, In Progress, Complete) triggers corresponding updates on the feedback post. Voters who requested the feature receive a status notification without anyone sending a manual update.

03 · Capabilities

What the integration does

  • Create ClickUp tasks from feedback
  • Space, folder, and list mapping
  • Priority and tag assignment
  • Status synchronization

04 · In practice

Use cases

01

Convert feedback into sprint tasks in ClickUp

02

Organize user requests by product area in ClickUp lists

03

Track implementation progress and notify voters on completion

FAQ

Frequently asked questions

Can I map feedback boards to specific ClickUp lists?

Yes. You select the space, folder, and list when creating a task. You can also set default mappings per board.

Does ClickUp status sync work with custom statuses?

Status sync maps between Quackback statuses and your ClickUp custom statuses so updates flow both ways.

ClickUp + Quackback

Put ClickUp closer to customer signal.

Start free, connect ClickUp in minutes, and keep product context moving without another manual handoff.