Notifications integration
Quackback + Microsoft Teams
Bring feedback into Microsoft Teams
Signal
Feedback event
Delivery
Automatic
Why it matters
Enterprise teams that run on Microsoft 365 should not need a second communication tool to stay informed about user feedback. The Quackback Teams integration delivers adaptive card notifications to any Teams channel when feedback is submitted, votes cross thresholds, or statuses change. Cards render natively in the Teams UI with post titles, descriptions, and direct links. Product managers in organizations that standardize on Teams can keep feedback visibility inside their existing communication hub without asking anyone to adopt a new tool.
01 · Setup
Connect Microsoft Teams in three steps
Add an incoming webhook
In your Teams channel, add an incoming webhook connector from the channel settings and copy the generated URL.
Map events to channels
Paste the webhook URL in Quackback and select which boards or event types route to that channel. Create multiple webhooks for different channels.
Adaptive cards start arriving
Feedback events render as rich adaptive cards in your Teams channel, with post details and a direct link to the board.
02 · Why
Why connect Quackback to Microsoft Teams
Feedback inside your Microsoft ecosystem
Notifications arrive as adaptive cards in Teams channels, matching the format your organization already reads daily. No new app install required. Just an incoming webhook that works with standard Microsoft 365 plans.
Alert leadership on high-demand items
Route status-change notifications to an executive or stakeholder channel so leadership sees when top-voted requests move to "in progress" or "shipped" without needing dashboard access.
Reduce meeting time on feedback reviews
When new feedback appears in the same Teams channel where your team discusses planning, the conversation happens inline. Sprint planning meetings spend less time on "what did users ask for this week" because the answer is already in the channel history.
03 · Capabilities
What the integration does
- Channel notifications via incoming webhooks
- Adaptive card formatting for rich previews
- New feedback and status change alerts
- Works with any Teams channel
04 · In practice
Use cases
Surface user feedback in your product team channel
Alert leadership when high-vote items change status
Integrate feedback into existing Microsoft workflows
FAQ
Frequently asked questions
Does the Teams integration work with Microsoft 365 permissions?
It uses incoming webhooks, which are available in standard Microsoft 365 plans. No admin-level permissions are required to set it up.
Can I send notifications to multiple Teams channels?
Yes. Create a separate webhook for each channel and configure different event filters for each one in Quackback.
Microsoft Teams + Quackback
Put Microsoft Teams closer to customer signal.
Start free, connect Microsoft Teams in minutes, and keep product context moving without another manual handoff.